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Macquarie Group Limited · Melbourne

# Client Service Associate

Melbourne Full-time Customer Support 

Listed on Macquarie Group Limited’s official careers site. Posted June 16, 2026. Check that it is still open and apply there.
[Apply on Macquarie Group Limited’s careers site →](https://recruitment.macquarie.com/en_US/careers/JobDetail?jobId=22717)

[OpenNash Jobs](https://jobs.opennash.com/) / [Macquarie Group Limited](https://jobs.opennash.com/companies/macquarie-group/) / Client Service Associate

## Job description

Join our high performing team and provide client service and administrative support to a dedicated team of Macquarie Private Bankers. You will become familiar with the Private Bank clients, as well as the process of advising and portfolio construction. We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value.

You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future. You will provide high-quality client service and administrative support to our Bankers and clients alike, including answering queries and providing information and working across the broader Banking and Financial services division to enable the resolution of client queries. You will be responsible for ensuring client information is accurate and maintained within our CRM and assist with the preparation of client documentation including Client Service Agreements, Wholesale Client Letters, File Notes, Records of Advice.

Along with managing the onboarding of new clients, facilitating portfolio implementation, and assisting with ongoing portfolio and client management you will also facilitate all administrative aspects associated with supporting the client relationship. Prior experience (minimum 12 months) supporting advisors within the Wealth Management, Financial Services or relevant industry experience with a solid understanding of the workings of financial products and platforms.

Passion for delivering an exceptional client experience and the ability to foster strong client relationships with a strong motivation to build a career within Private Banking. A high attention to detail, willingness to learn and strong stakeholder management skills. A proactive mind set and excellent time management skills. Tertiary qualifications in a business-related discipline are valuable. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include: 1 wellbeing leave day per year Up to 5 additional service bonus leave days per year

Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers 2 days of paid volunteer leave and donation matching Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave

Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations Access to a wide range of salary packaging options Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription Hybrid and flexible working arrangements, dependent on role

Reimbursement for work from home equipment Banking and Financial Services is our technology-driven retail bank.

You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth. We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.

We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.

## At a glance
- Posted by the employer: Jun 16, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 21, 2026
- Listed for: 127 days
- Location: Melbourne
- Employment type: Full-time[Apply on Macquarie Group Limited’s careers site →](https://recruitment.macquarie.com/en_US/careers/JobDetail?jobId=22717)

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