[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Macquarie Group Limited jobs](https://jobs.opennash.com/companies/macquarie-group/) · [Search jobs](/search/)

Macquarie Group Limited · Houston

# People Experience Advisor

Houston Full-time 

Listed on Macquarie Group Limited’s official careers site. Posted September 18, 2026. Check that it is still open and apply there.
[Apply on Macquarie Group Limited’s careers site →](https://recruitment.macquarie.com/en_US/careers/JobDetail?jobId=23446)

[OpenNash Jobs](https://jobs.opennash.com/) / [Macquarie Group Limited](https://jobs.opennash.com/companies/macquarie-group/) / People Experience Advisor

## Job description

As part of the People Experience team, you will play a key role in delivering high-quality People and Culture support and service excellence to our employees and People & Culture Business Partners across the organization. You will serve as a primary contact point for employee enquiries, provide accurate advice on People and Culture policies and processes, and support operational activities that enable a consistent, efficient, and empathetic customer experience.

In this role, you will partner closely with Business Partnering teams and People Product teams in region and across the globe to ensure business priorities are managed, prompt case resolution, strong service delivery, and continuous improvement. You will contribute to building a collaborative culture, enhancing process consistency, and ensuring our people feel supported throughout their employee lifecycle. We are a global financial services group operating in 30 markets with 57 years of unbroken profitability.

At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future. As a key player on the team, you will act as the primary contact for employee queries across email, phone, chat, and case management systems, delivering timely and accurate resolutions in line with service level agreements.

You will provide guidance on people policies and employment guidelines, triage complex matters, and escalate cases to the appropriate specialist teams when required. Maintaining high standards of customer care, confidentiality, and professionalism will be central to every interaction. You will support the accuracy and compliance of employee lifecycle activities, including onboarding, transfers, probation, and performance processes.

You will prepare and maintain employee data, reporting, and ad hoc analysis to support People and Culture Partners and broader business initiatives. You will also ensure systems and documentation remain accurate, consistent, and audit ready, while contributing to user acceptance testing and enhancements across people technology and processes. Working closely with colleagues across People and Culture Shared Services, you wil l identi fy process improvements, address recurring issues, and recommend solutions that enhance the employee experience and reduce risk.

You will contribute to knowledge management activities, mainta in effective standard operating procedures, and support initiatives that strengthen capability, improve service delivery, and drive operational excellence. You will also help foster an inclusive team culture by sharing knowledge, providing peer support, and coaching more junior team members, including assisting with urgent in time zone case management escalations wher e appropria te.
- Proven experience delivering People and Culture operational transformation and service transitions, ideally within a shared services environment
- Strong working knowledge of end-to-end People and Culture processes and operational risk
- Demonstrated ability to deliver transformation in a live service environment
- Strong stakeholder management, influencing, and change leadership skills We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 1 wellbeing leave day per year and a minimum of 25 days of annual leave 20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers 2 days of paid volunteer leave and donation matching

Benefits and initiatives to support your physical, mental and financial wellbeing such as medical, prescription drug, dental, and vision insurance; health savings account and dependent day care savings account; life insurance, disability, and other insurance plans; 401(k) and short/long term disability Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services

Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription Recognition and service awards Hybrid and flexible working arrangements, dependent on role Reimbursement for work from home equipment Financial Management, People and Engagement (FPE) provides a single interface for Macquarie’s businesses across key areas of people, strategy, communications and financial management.

Comprising two pillars – Financial Management, and People and Engagement – it is responsible for managing the Group’s financial, tax and treasury activities and strategic priorities, fostering our culture through people and community engagement strategies, and engaging with stakeholders to protect and promote Macquarie’s reputation globally. We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected.

Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance. We provide reasonable accommodation to individuals who may need support during the recruitment process and employment. If you require an accommodation, please let us know during the application process.

## At a glance
- Posted by the employer: Sep 18, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 21, 2026
- Listed for: 33 days
- Location: Houston
- Employment type: Full-time[Apply on Macquarie Group Limited’s careers site →](https://recruitment.macquarie.com/en_US/careers/JobDetail?jobId=23446)

## More jobs at Macquarie Group Limited

### [Junior Energy Quantitative Analyst](https://jobs.opennash.com/companies/macquarie-group/jobs/3ebbfe309306cbb40f65/)

Houston

### [Senior Energy Quantitative Analyst](https://jobs.opennash.com/companies/macquarie-group/jobs/626ae9efaf6c631c3794/)

Houston

### [Senior Natural Gas Fundamentals Analyst](https://jobs.opennash.com/companies/macquarie-group/jobs/b8d0c385fc01c8d48abd/)

Houston

### [2027 Commodities and Global Markets Graduate Program - Commodities, Structuring](https://jobs.opennash.com/companies/macquarie-group/jobs/362d4b801af7f5c69b20/)

Houston

### [2027 Technology Summer Internship Program](https://jobs.opennash.com/companies/macquarie-group/jobs/f9d5e1a227a81b09665f/)

Houston

## Similar jobs at other companies

### [People Experience Specialist](https://jobs.opennash.com/companies/sandisk/jobs/29a95d09887983f5482b/)

Sandisk 

### [People Experience Partner](https://jobs.opennash.com/companies/jones-lang-lasalle/jobs/b9e0590631318a66bcb7/)

Jones Lang LaSalle 

### [Trainee HR - People Experience (m/f/x)](https://jobs.opennash.com/companies/deutsche-post/jobs/eed9915d6980a4dd5113/)

Deutsche Post · Bonn, Nordrhein-Westfalen, Germany

### [People Operations Sr. HR Advisor - Offboarding EMEA](https://jobs.opennash.com/companies/microsoft/jobs/a43cb62e841d9bce44c6/)

Microsoft · Czech Republic, Prague

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)