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LVMH Louis Vuitton Moet Hennessy · Tokyo, Tôkyô, Japan

# Guerlain - FRAGRANCE TRAINER

Tokyo, Tôkyô, Japan 

Listed on LVMH Louis Vuitton Moet Hennessy’s official careers site. Posted September 6, 2026. Check that it is still open and apply there.
[Apply on LVMH Louis Vuitton Moet Hennessy’s careers site →](https://www.lvmh.com/en/join-us/our-job-offers/SSCPC02369)

[OpenNash Jobs](https://jobs.opennash.com/) / [LVMH Louis Vuitton Moet Hennessy](https://jobs.opennash.com/companies/lvmh-louis-vuitton-moet-hennessy/) / Guerlain - FRAGRANCE TRAINER

## Job description

Position Guerlain (Japan) is looking for FRAGRANCE TRAINER who is responsible for developing and implementing training programs that enhance the knowledge, skills, and sales performance of Guerlain Beauty Ambassadors and Fragrance experts. This role plays a crucial part in ensuring that staff effectively represent and sell fragrance brands, ultimately driving sales growth and brand loyalty. This position will be reporting to Make-up and Fragrance Training Senior Manager, and located in Tokyo.

Job responsibilities

### RESPONSIBILITIES

Curriculum Development Develop and implement effective training programs to enhance Beauty Ambassadors’ (BAs') and Expert’s productivity across client interactions, retailing methods, counter activities, and product knowledge, in accordance with Guerlain Academy guidelines and materials. Establish an annual training calendar synchronized with the marketing calendar and HQ guidelines, incorporating relevant marketing messages.

Coordinate training availabilities with central/regional teams. Facilitate the Guerlain Academy module and updated brand workshops for MBC retailers. Support the maintenance of digital tools, including "Be Guerlain." Training Delivery Conduct interactive training sessions for BA’s, Experts and Sales, utilizing various training methodologies (in-person workshops, online webinars, on-the-job coaching). Train expert-level BAs and conduct “Master Classes”.

Design and develop engaging and informative training materials (presentations, manuals, online modules, interactive exercises) covering topics such as fragrance families, fragrance notes, application techniques, sales strategies, customer service, and brand storytelling. Performance Evaluation Assist in assessments for the Expert program and other educational initiatives. Regularly assess training needs and tailor programs to address specific skill gaps and knowledge deficiencies.

Stay up-to-date on industry trends, product launches, and competitor activities. Conduct strategic counter visits to provide on-the-job training for improved sales techniques and guide counter managers (CMs) on overall counter management, in collaboration with the retail team. Event and Animation Support Support the successful execution of events and animations through various activities, including: Providing support and coaching to BAs, Experts and Sales teams on product knowledge, sales techniques, and customer interactions.

Develop tools and resources (manuals, quick reference guides, product information sheets, selling scripts). Implementation and facilitation of specific activities, as well as on-site event support for BAs and CMs. Others Work closely with Marketing, Digital and Sales team to align training with brand strategy and product launches. Collaborate with retail partners to implement training and ensure consistent brand messaging.

Oversee all fragrance training programs and manage budget effectively, tracking expenses and ensuring cost-effectiveness. Develop and deliver onboarding programs for new hires, providing foundational knowledge and skills. Working Relationship Sales, Marketing & Communication All Department Heads and Staff All Counter Manager and Beauty Ambassador HQ Training Department Development Opportunities: Fragrance Training Manager, Guerlain K.K.

Training Manager of the company or other LVMH Group companies Profile

### Required Skills and Experience

Bachelor’s degree in a related field (e.g Education, Business, Marketing) Proven experience in training and development, preferably within the fragrance or cosmetics industry. Excellent communication and presentation skills. Excellent organizational and time management abilities. Proven customer service expertise. Strong problem-solving abilities. Knowledge of the cosmetics industry. Proficiency in computer applications (e.g., Microsoft Office Suite).

Language Skills Japanese (Business – Native) (JLPT 1) English (Intermediate – Business) (TOEIC 650 / TOELF iBT 71)

### Desired Personal Attributes

Positive and enthusiastic attitude. Genuine interest in developing others. Strategic thinking and planning capabilities. Collaborative work style with colleagues at all levels. Commitment to personal growth and responsiveness to feedback. Additional information Guerlain is part of the LVMH group, the largest luxury brand group in the world. Since 1828, Guerlain has always been about revealing wonders – through the crafting of exceptional, audacious fragrances and beauty products.

We run a transformation at a fast pace and are onboarded on the accelerating elevation journey that will lead us to the clear destination of being the most iconic high perfumery and high cosmetic house in image and products, above the competition, the most exclusive one. Career development Guerlain is part of the LVMH group, the largest luxury brand group in the world.

## At a glance
- Posted by the employer: Sep 6, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 11, 2026
- Listed for: 35 days
- Location: Tokyo, Tôkyô, Japan[Apply on LVMH Louis Vuitton Moet Hennessy’s careers site →](https://www.lvmh.com/en/join-us/our-job-offers/SSCPC02369)

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