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LVMH Louis Vuitton Moet Hennessy · Dubai, United Arab Emirates

# Regional CRM Manager Middle East

Dubai, United Arab Emirates Manager or lead Marketing 

Listed on LVMH Louis Vuitton Moet Hennessy’s official careers site. Posted October 2, 2026. Check that it is still open and apply there.
[Apply on LVMH Louis Vuitton Moet Hennessy’s careers site →](https://www.lvmh.com/en/join-us/our-job-offers/LVM34098)

[OpenNash Jobs](https://jobs.opennash.com/) / [LVMH Louis Vuitton Moet Hennessy](https://jobs.opennash.com/companies/lvmh-louis-vuitton-moet-hennessy/) / Regional CRM Manager Middle East

## Job description

Position At Louis Vuitton Middle East, the CRM Manager orchestrates client engagement efforts through data-driven CRM strategies and personalized clienteling programs. This role ensures the implementation of customer-centric initiatives that enhance loyalty, elevate client experiences, and support the business performance of our Maison.

Job responsibilities CRM Operations and Strategy Execute CRM campaigns aligned with Maison strategy and segmentation
- Manage client databases and ensure effective data utilization
- Oversee the deployment of marketing automation and loyalty programs
- Track and improve client conversion and retention KPIs
- Partner with cross-functional teams to ensure campaign consistency

### Clienteling Management
- Design and implement personalized clienteling initiatives across channels
- Support boutique teams with toolkits, training, and performance monitoring
- Develop frameworks for nurturing high-value relationships
- Ensure a seamless and premium experience across every client interaction
- Monitor clienteling impact and drive continuous refinement Data Analysis and Insight Generation Leverage predictive analytics to guide targeting strategies
- Prepare reports and dashboards to monitor campaign success
- Collaborate with data teams to define client segments and personas
- Use insights to recommend optimization of client touchpoints Support Maison-specific business reviews with relevant insights

### Cross-Team Coordination
- Collaborate with digital, retail, and marketing teams for execution
- Work with IT and CRM vendors to ensure technical robustness Align CRM messaging with the brand's voice and vision
- Support regional and Maison-specific activations
- Ensure omnichannel consistency of clienteling experiences Innovation and Continuous Improvement Pilot innovative tools and platforms to enhance client engagement
- Stay informed on CRM technology trends and luxury retail expectations
- Train local teams and support the onboarding of new solutions
- Gather feedback and drive process improvements
- Promote a culture of client-centricity and data-driven action Profile Experience in luxury retail within a fast-paced environment
- Strong expertise in database management and digital marketing Arabic speaker preferred High adaptability and strong collaboration skills
- Excellent communication and critical thinking abilities
- Demonstrated customer centricity and effective decision-making
- Strong emotional intelligence, leadership qualities, and problem-solving aptitude

## At a glance
- Posted by the employer: Oct 2, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 11, 2026
- Listed for: 9 days
- Location: Dubai, United Arab Emirates[Apply on LVMH Louis Vuitton Moet Hennessy’s careers site →](https://www.lvmh.com/en/join-us/our-job-offers/LVM34098)

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