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LVMH Louis Vuitton Moet Hennessy · 静安区, 上海, Chinese Mainland

# E-Commerce Manager

静安区, 上海, Chinese Mainland Manager or lead To be negotiated 

Listed on LVMH Louis Vuitton Moet Hennessy’s official careers site. Posted November 4, 2026. Check that it is still open and apply there.
[Apply on LVMH Louis Vuitton Moet Hennessy’s careers site →](https://www.lvmh.com/en/join-us/our-job-offers/TP03985)

[OpenNash Jobs](https://jobs.opennash.com/) / [LVMH Louis Vuitton Moet Hennessy](https://jobs.opennash.com/companies/lvmh-louis-vuitton-moet-hennessy/) / E-Commerce Manager

## Job description

Position Mission Lead and own the end-to-end Tmall business as the channel business owner, with accountability for sustainable sales growth, brand equity, operational excellence and customer experience. The role translates company and e-commerce strategy into an integrated Tmall commercial plan, while building strong platform relationships and leading internal teams and external partners to deliver business targets. Roles & Responsibilities A.

Tmall Business Ownership & Commercial Planning
- Own overall Tmall performance, including sales and budget planning, KPI setting, forecasting and performance reviews.
- Define the Tmall strategy, commercial calendar and growth roadmap in line with brand and China e-commerce priorities.
- Turn data, market and consumer insights into growth actions and clear management reporting. B. Store Operations, Merchandising, Clients & Customer Experience
- Lead daily store operations, including product listing, inventory, store content and onsite experience.
- Build a clear understanding of the Tmall client profile and channel strategy to reach the right clients with the right approach, communication and products, including through E-clienteling.
- Own Tmall merchandising, including assortment, launches, stock allocation and sell-through, with Merchandising, Supply Chain and Retail teams.
- Optimize the store journey, content and service experience to drive conversion while protecting premium brand equity. C.

### Performance Media & Marketing Activation
- Own the Tmall traffic and performance media strategy and budget, driving traffic quality, conversion and ROI.
- Integrate brand campaigns, launches, member activation and platform moments with Marketing and CRM; lead campaign planning and post-campaign optimization. D.

### Platform Partnership & Business Development
- Act as the key Tmall contact, building trusted relationships with platform category, marketing and commercial teams.
- Negotiate business terms, campaign participation and traffic resources, backed by strong business plans.
- Assess new platform tools, solutions and partnership opportunities for the brand. E.

### TP Management & Cross-Functional Leadership
- Manage the TP with clear KPIs, operating routines and quality standards; address performance gaps promptly.
- Coordinate with cross-functional and Global teams to deliver an integrated channel plan.
- Drive synergy across Tmall, JD, WeChat and website to strengthen overall e-commerce performance.

### Requirement Qualification & Experience
- 6+ years of marketplace e-commerce experience, including proven end-to-end ownership of a Tmall flagship store or significant Tmall business (mandatory).
- Hands-on track record in marketplace store operations, merchandising, performance media, campaigns, platform negotiation and TP management, with clear delivery against sales and ROI targets.
- Experience across multiple marketplaces (e.g. JD) preferred; exposure to WeChat or other DTC channels is a plus.
- Luxury, premium or brand-led retail experience preferred.
- Fluent in Mandarin and proficient in English.

### Skill & Knowledge
- Strong commercial acumen and ownership mindset; manages the channel as a business, not only as a store.
- Solid knowledge of the Tmall ecosystem, marketplace traffic logic, performance media, merchandising and CRM.
- Strong analytical and financial capability; turns data and consumer insights into commercial actions.
- Excellent negotiation, stakeholder and partner-management skills.
- Self-driven, result-oriented and resilient in a fast-paced environment, with strong attention to detail.

## At a glance
- Posted by the employer: Nov 4, 2026
- First seen by OpenNash: Nov 7, 2026
- Last checked: Nov 7, 2026
- Listed for: 3 days
- Location: 静安区, 上海, Chinese Mainland
- Pay: To be negotiated[Apply on LVMH Louis Vuitton Moet Hennessy’s careers site →](https://www.lvmh.com/en/join-us/our-job-offers/TP03985)

## Hiring at LVMH Louis Vuitton Moet Hennessy
- Open jobs: 8,496
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 19, 2026

[All LVMH Louis Vuitton Moet Hennessy jobs](https://jobs.opennash.com/companies/lvmh-louis-vuitton-moet-hennessy/) · [Weekly hiring report](/reports/hiring/)

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