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LVMH Louis Vuitton Moet Hennessy · Chinese Mainland

# Assistant Manager, Client Care Service/Assistant Manager, Client Care Service

Chinese Mainland Manager or lead To be negotiated Administrative 

Listed on LVMH Louis Vuitton Moet Hennessy’s official careers site. Posted July 30, 2026. Check that it is still open and apply there.
[Apply on LVMH Louis Vuitton Moet Hennessy’s careers site →](https://www.lvmh.com/en/join-us/our-job-offers/TP03654)

[OpenNash Jobs](https://jobs.opennash.com/) / [LVMH Louis Vuitton Moet Hennessy](https://jobs.opennash.com/companies/lvmh-louis-vuitton-moet-hennessy/) / Assistant Manager, Client Care Service/Assistant Manager, Client Care Service

## Job description

### Position Job Duties & Responsibilities

Operation management ⚫Security first, 0 accident ⚫Lead distant repair team to ensure all digital clients a good repair experience on accurate quotation prepared, well listened, communicated and supported. ⚫Lead intake team to guarantee all repair products registered accurately, all quotations provided on time, support to retails and supply chain on care issues solving efficiently. ⚫Build good connection with retail, work as bridge between business and care service. ⚫Work closely with central care team and all zone care service centers to have regular exchange on problems solving, good practices sharing and duplication

Project management ⚫Based on global and local strategic focuses, make clear yearly projects, encourage and support team to launch projects successfully together. ⚫Continuous improvement on process, efficiencies, solutions and service categories with creativity and data driven.

Team management ⚫Recruit, train and build an active, self-motivated and united team. ⚫Coach team to be clear of their development plan, find self motivation and reach win-win both for company and team members. Key Requirements & Competencies ⚫Bachelor degree or above ⚫Be familiar with Office software, Power BI/AI tool is a plus ⚫Standard Mandarin, Master written and oral English communication skills ⚫Projects management experience is necessary ⚫Proactive client excellence awareness and service skills ⚫Sincerity ⚫Practical ⚫Humble ⚫Proactive attitude, Open mind, active communication and fast learning ⚫High responsibility and dare to try ⚫Good at teamwork, with commercial mindset and can work under pressure ------------------------------------------- Job

### Duties & Responsibilities

Key Requirements & Competencies ⚫Bachelor degree or above ⚫Be familiar with Office software, Power BI/AI tool is a plus ⚫Standard Mandarin, Master written and oral English communication skills ⚫Projects management experience is necessary ⚫Proactive client excellence awareness and service skills ⚫Sincerity ⚫Practical ⚫Humble ⚫Proactive attitude, Open mind, active communication and fast learning ⚫High responsibility and dare to try ⚫Good at teamwork, with commercial mindset and can work under pressure

## At a glance
- Posted by the employer: Jul 30, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 11, 2026
- Listed for: 73 days
- Location: Chinese Mainland
- Pay: To be negotiated[Apply on LVMH Louis Vuitton Moet Hennessy’s careers site →](https://www.lvmh.com/en/join-us/our-job-offers/TP03654)

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