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LVMH Louis Vuitton Moet Hennessy · Toronto, Ontario, Canada

# Client Care Coordinator (Temporary), Cambridge

Toronto, Ontario, Canada Contract or temporary Supply Chain & Logistics 

Listed on LVMH Louis Vuitton Moet Hennessy’s official careers site. Posted July 13, 2026. Check that it is still open and apply there.
[Apply on LVMH Louis Vuitton Moet Hennessy’s careers site →](https://www.lvmh.com/en/join-us/our-job-offers/RIM02013)

[OpenNash Jobs](https://jobs.opennash.com/) / [LVMH Louis Vuitton Moet Hennessy](https://jobs.opennash.com/companies/lvmh-louis-vuitton-moet-hennessy/) / Client Care Coordinator (Temporary), Cambridge

## Job description

Position The Client Care Coordinator facilitates a seamless, exceptional client journey for aftercare inquiries and services with a focus on workshop operations, logistics, and performance. This role is based in our Cambridge, Canada office. Job responsibilities Repair & Aftercare Operations
- Streamline communication and logistics across workshops, stores, and clients.
- Oversee receiving, tracking, label creation, and order dispatching.
- Liaise with shipping providers for optimal service.
- Verify incoming goods against documents; inspect products to validate total repair requirements.
- Handle replacements, upgrades, and “beyond repair” cases.
- Support spare parts inventory management and distribution.
- Perform simple repairs to assist with the Technician’s queue.

### Client Services and Stores Support
- Partner with Client Services and Store teams to ensure a smooth client journey and satisfaction.
- Manage high volumes of aftercare and repair inquiries.
- Estimate quotes and delivery timelines for repairs and spare parts.
- Handle workshop-related client complaints; offer creative solutions and timely resolution.
- Conduct post-repair detractor calls.

### Data Management & Administration
- Maintain accurate and complete records in RMS, CEGID, and Salesforce; reconcile RMS discrepancies.
- Process order invoicing, payments, tax calculation, and reminders.
- Manage quotation modifications, approvals, and reminders.
- Follow communication procedures, guidelines, and policies. Profile - 3+ years of experience Supply Chain, Operations, or Customer Service in a fast-paced luxury retail environment.
- Strong analytical, organizational, and communication skills.
- Exceptional verbal and written communication skills, strong phone contact handling, and active listening.
- Track record of exceeding quotas.
- Familiarity with CRM practices; client centric approach with strong commercial awareness.
- Ability to adapt to different personalities, demonstrating excellent interpersonal skills.
- Self-motivated team player with a resourceful, practical, and agile problem-solving mindset.
- Adept in multi-tasking, prioritizizing, and managing time effectively.
- High school degree required

## At a glance
- Posted by the employer: Jul 13, 2026
- First seen by OpenNash: Jul 19, 2026
- Last checked: Oct 11, 2026
- Listed for: 90 days
- Location: Toronto, Ontario, Canada
- Employment type: Contract or temporary[Apply on LVMH Louis Vuitton Moet Hennessy’s careers site →](https://www.lvmh.com/en/join-us/our-job-offers/RIM02013)

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### [Client Advisor](https://jobs.opennash.com/companies/lvmh-louis-vuitton-moet-hennessy/jobs/86173d720cfae3d5a74a/)

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### [Client Advisor (Keyholder), Holt Renfrew Bloor](https://jobs.opennash.com/companies/lvmh-louis-vuitton-moet-hennessy/jobs/0d6ffe7ad3db7f9c5e5a/)

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### [Client Advisor, Bloor Street](https://jobs.opennash.com/companies/lvmh-louis-vuitton-moet-hennessy/jobs/ef13192a82ac0fe113c0/)

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### [Client Advisor, Toronto](https://jobs.opennash.com/companies/lvmh-louis-vuitton-moet-hennessy/jobs/3c2ee5ced23fbf48a125/)

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### [Junior Accountant - Cambridge Ontario - On-site](https://jobs.opennash.com/companies/lvmh-louis-vuitton-moet-hennessy/jobs/0196347b2a82962fe459/)

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