[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Lowe's jobs](https://jobs.opennash.com/companies/lowes/) · [Search jobs](/search/)

Lowe's · Mooresville, NC

# Director, Digital (Fulfillment)

Mooresville, NC Full-time Director Executive & Management 

Listed on Lowe's’s official careers site. Posted October 23, 2026. Check that it is still open and apply there.
[Apply on Lowe's’s careers site →](https://talent.lowes.com/us/en/job/LOWEUSJR02532453EXTERNALENUS/Director-Digital-Fulfillment)

[OpenNash Jobs](https://jobs.opennash.com/) / [Lowe's](https://jobs.opennash.com/companies/lowes/) / Director, Digital (Fulfillment)

## Job description

Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration. Your Impact The Director - Digital Fulfillment leads the team accountable for the strategy, customer experience, execution, and performance management of enterprise digital fulfillment capabilities.

This role owns how customers see, compare, select, trust, and receive fulfillment options across the digital journey - from product detail pages, cart, and checkout through order status, communications, pickup, delivery, issue resolution, and returns handoff. The Director is responsible for the competitiveness and reliability of customer promises across Truck Delivery, Parcel Ship-to-Home, Same Day Delivery, Vendor Direct / Dropship, and BOPUS / curbside pickup.

The role balances customer speed, choice, and confidence with operational feasibility, inventory availability, capacity, cost-to-serve, margin, and long-term loyalty. This leader ensures digital fulfillment promises are accurate, transparent, market competitive, and supported by the store, supply chain, transportation, carrier, and vendor networks that fulfill them. The Director will influence end-to-end channel performance, with particular accountability for digital sales funnel outcomes and strong partnership accountability for supply chain performance.

This includes conversion, revenue capture, fulfillment option adoption, promise accuracy, pickup and delivery reliability, cancellation and exception reduction, WISMO contact reduction, customer satisfaction, and profitable growth. The Director partners closely with Digital Product and Technology, Supply Chain, Store Operations, Transportation, Inventory Planning, Merchandising, Marketing, Customer Care, Finance, Legal / Compliance, vendor direct partners, carriers, and last-mile providers to deliver a seamless omnichannel experience for DIY and Pro customers.

### What You Will Do

Define strategy and direction and oversee implementation of efficient processes and timelines for teams; drive process improvements where needed. Work in partnership with marketing, merchandising, and digital category teams to leverage corporate strategies to optimize inbound traffic levers as well as site monetization efforts with the intent to increase customer and product engagement. Accountable for on-time and accurate execution of business and technology project requests.

Embrace changing business and stakeholder needs and industry trends to evolve the strategy, refine operations, and develop and grow capabilities to enhance business value and maintain a happy and healthy team. Ensure cross-functional partners are aligned and accountable to adhering to execution standards and timelines to assure peak operational efficiency; drive process improvements where needed. Provide strategic, customer-focused direction, for designated strategic focus areas, and decision-making for teams; set the north star for the teams work as well as the strategy of how to achieve those goals.

Responsible for the internal and external tools, services, and platforms utilized by the team to execute their work. Ensure release support is executed within defined processes and timelines; drive process improvements where needed. Effectively organize and communicate optimal processes to improve digital category, merchant, and vendor productivity. Accountable for release sign-off and readiness by providing release go/no-go decisions for releases and change requests; recognize and account for omni-channel dependencies and potential impacts.

Develop and manage a global team that operates both within US and India. Build standards for analyst and manager development. Set targets for success in role as well as cultivate talent for growth within the team. Work closely with other directors to build cross-departmental opportunities for development.

### Minimum Qualifications
- Bachelor’s degree in business, marketing, engineering, user experience, retail operations, or related field or equivalent years of experience in lieu of education requirement, if applicable
- 10 years of experience in 2 or more of the following: user experience, creative design, project management, product management, business analysis, program management, retail merchandising, online or product marketing
- 6 years of demonstrated delivery of business results and people leadership Preferred Skills/Education *We encourage you to apply even if you do not have all the preferred skills or experience.* Master’s degree MBA or equivalent advanced field
- 5 years of retail, online, and/or ecommerce experience Benefits 401k with up to 4.25% match Discounted Employee Stock Purchase Plan (15% discount of strike price) Tuition-Free Education 10-week Maternity/Parental Leave 10% Associate Discount For information about our benefit programs and eligibility, please visit [https://talent.lowes.com/us/en/benefits](https://talent.lowes.com/us/en/benefits) #LI-81CLEE About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion.

Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

## At a glance
- Posted by the employer: Oct 23, 2026
- First seen by OpenNash: Jul 10, 2026
- Last checked: Oct 27, 2026
- Listed for: 109 days
- Location: Mooresville, NC
- Employment type: Full-time[Apply on Lowe's’s careers site →](https://talent.lowes.com/us/en/job/LOWEUSJR02532453EXTERNALENUS/Director-Digital-Fulfillment)

## More jobs at Lowe's

### [Director - Adtech Operations Lowe's Media Network](https://jobs.opennash.com/companies/lowes/jobs/cf36b69bb47be131e867/)

Mooresville, NC

### [Director - Corporate Events](https://jobs.opennash.com/companies/lowes/jobs/15888bf7d4def970d7dc/)

Mooresville, NC

### [Manager ProServices-Program & Technology Management](https://jobs.opennash.com/companies/lowes/jobs/5e0743a4f8af5ab48de9/)

Mooresville, NC

### [Provider Performance and Management Intern – Undergraduate Internship - 2027](https://jobs.opennash.com/companies/lowes/jobs/0fe917acab82dfd7b950/)

Mooresville, NC

### [Account Manager - Emerging Accounts, Lowe's Media Network](https://jobs.opennash.com/companies/lowes/jobs/849f8fdb60f5aa5a2833/)

Mooresville, NC

## Similar jobs at other companies

### [Digital Fulfillment Leader](https://jobs.opennash.com/companies/trane-technologies/jobs/f80668d8d4dbc8728776/)

Trane Technologies · Davidson, North Carolina, United States of America

### [Global Auto Fulfillment Executive Director](https://jobs.opennash.com/companies/jpmorganchase/jobs/d246a5bf1fcf94b0c8df/)

JPMorganChase · Wilmington, DE, United States

### [Digital Product Director](https://jobs.opennash.com/companies/jpmorganchase/jobs/5ce4a55f6bc43a1ed58b/)

JPMorganChase · New York, NY, United States

### [Senior Director, Digital Applications Engineering](https://jobs.opennash.com/companies/dollar-general/jobs/9c060f2fc1ab7dc1b98b/)

Dollar General · TN, United States

### [Executive Director of Operations, Digital Commerce Organization](https://jobs.opennash.com/companies/lenovo-group/jobs/3c2c60cd6c04f06c2454/)

Lenovo Group · United States of America, North Carolina, Morrisville

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)