[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All L'Oréal jobs](https://jobs.opennash.com/companies/loreal/) · [Search jobs](/search/) L'Oréal · Shanghai, Shanghai Shi, China # AM/Manager, Communication & Engagement Shanghai, Shanghai Shi, China Full-time Manager or lead {'@type': 'MonetaryAmount', 'currency': '', 'value': {'@type': 'QuantitativeValue', 'unitText': ''}} Listed on L'Oréal’s official careers site. Posted October 8, 2026. Check that it is still open and apply there. [Apply on L'Oréal’s careers site →](https://careers.loreal.com/en/job/shanghai/am-manager-communication-and-engagement/3456/43980356160) [OpenNash Jobs](https://jobs.opennash.com/) / [L'Oréal](https://jobs.opennash.com/companies/loreal/) / AM/Manager, Communication & Engagement ## Job description About the Role L'Oréal R&I North Asia & China Communications is the sole interface between Corporate CA&E's full spectrum of expertise — media, social media, content, messaging, creative, public affairs, issue & crisis, and event management — and R&I centers across the North Asia Zone (China, Japan, South Korea, Singapore). This role owns the communications strategy and execution for the entire zone, with the majority of day-to-day activity concentrated in China, home to R&I's largest lab footprint and stakeholder base in the region. You will act as R&I North Asia's 'internal journalist': someone who can identify the story within complex scientific and organizational realities, and translate it with precision and impact — for media, government, employees, and consumers alike, across all four markets. You will also serve as the key connector between R&I and Brand Marketing/Communications teams, translating scientific innovation and R&I credentials into compelling, brand-ready narratives — including through visual identity and imagery — that elevate the 'Science' pillar within brand campaigns and consumer-facing activations throughout the zone. This is a high-visibility, high-ownership position, managing junior staff, interns, and external agencies, and requiring day-to-day partnership with R&I leadership, scientists, and cross-functional stakeholders across China and the broader North Asia Zone. ### Key Responsibilities Science-to-Brand Storytelling & Cross-Functional Liaison - Act as the primary liaison between R&I North Asia and Brand Marketing/Communications teams across the zone, ensuring R&I's scientific assets, credentials, and innovation stories are effectively surfaced and integrated into brand campaigns and consumer-facing activations - Translate complex scientific and clinical data into emotionally resonant, brand-ready narratives — including key visuals and imagery — that reinforce L'Oréal's 'Science' positioning and product credibility Co-organize joint events with brand teams to showcase R&I's scientific edge around breakthrough product launches in the region - Develop and oversee the visual identity and imagery associated with R&I North Asia's science storytelling, ensuring consistency with global brand and reputation standards ### Strategic Communications & Content - Develop and execute integrated communication campaigns (messaging, key visuals, presentation decks, scripts, videos) for major R&I North Asia milestones and initiatives, anchored primarily in China with adaptation for other zone markets as relevant - Serve as lead writer/editor for all R&I North Asia communications materials — press Q&A, whitepapers, executive talking points, internal narratives — holding a high bar for written and spoken Chinese and English Zone-Wide Coordination & Best Practice Sharing - Own the overall North Asia zone R&I communications calendar and priorities, ensuring alignment and consistent narrative across China, Japan, Korea, and Singapore - Build and maintain relationships with local Corp communications teams in Japan, Korea, and Singapore, adapting toolkits and playbooks developed in China for zone-wide use where relevant Represent R&I North Asia communications in regional/global forums and reporting ### Stakeholder & Visitor Engagement - Own and continuously improve the R&I lab visit program in China (media, government, regulators, scientific community, NGOs, students, employees), including logistics, standardization (playbooks/manuals), and scaling — with potential to extend the model to other zone markets over time Represent R&I North Asia on-site at major exhibitions (CIIE, Carbon Neutrality Expo, World AI Conference, CAME, etc.) Media & PR Partner with Corporate CA&E to plan and execute PR/media strategies across the zone, tracking media placements and PR value - Support policy/public affairs engagement (e.g., IBLAC-style forums), including drafting position papers and briefing materials ### Thought Leadership & Spokesperson Development - Build and drive R&I North Asia's thought-leadership positioning through varied formats — whitepapers, industry stage appearances, dedicated platforms/events — establishing L'Oréal R&I as beauty science leader in the region - Coordinate and coach internal scientific spokespeople on media/public speaking readiness Internal Communications & Employee Engagement Own R&I North Asia's internal communications strategy and activations, including newsletters, town halls, and change communications, to inform and engage employees across the zone - Drive a strong sense of pride and belonging among R&I North Asia employees, particularly during periods of organizational transformation - Plan internal culture/community events (e.g., Family Day) and translate R&I strategy into physical/experiential formats (campus displays, exhibits) Team & Agency Management - Manage interns and external agencies (PR, creative, event)— briefing, quality control, budget oversight, etc. ### Required Qualifications 8–10 years of relevant experience in corporate communications, PR, media, or public affairs (in-house or agency); scientific/R&D communication background not required Exceptional writing and spoken fluency in both Mandarin and English — genuine command of language and narrative instinct, not just competence Business-level English sufficient to coordinate effectively with Japan, Korea, and Singapore counterparts (additional Japanese/Korean language skills a plus but not required) Demonstrated experience managing multiple stakeholders (senior leaders, media, government, cross-functional teams) simultaneously; regional/cross-market coordination experience a strong plus Experience managing junior staff and/or external agencies Experience with internal communications and/or visual/creative content development a plus Competency Learning agility — genuine curiosity, habit of reflection/retrospective and continuous growth Judgment — balances intuition and data/analysis; reads organizational dynamics accurately without being consumed by them Resilience — takes feedback and setbacks constructively Ownership & drive — goes the extra mile, gets things done amid ambiguity and constant change, without needing perfect conditions Empathy & transparency — builds genuine trust with peers and stakeholders Cross-cultural agility — comfortable coordinating across diverse markets and cultural contexts within the North Asia Zone ## Qualifications Masters ## At a glance - Posted by the employer: Oct 8, 2026 - First seen by OpenNash: Oct 19, 2026 - Last checked: Oct 19, 2026 - Listed for: 11 days - Location: Shanghai, Shanghai Shi, China - Employment type: Full-time - Pay: {'@type': 'MonetaryAmount', 'currency': '', 'value': {'@type': 'QuantitativeValue', 'unitText': ''}}[Apply on L'Oréal’s careers site →](https://careers.loreal.com/en/job/shanghai/am-manager-communication-and-engagement/3456/43980356160) ## More jobs at L'Oréal ### [Development Manager, Augmented Beauty](https://jobs.opennash.com/companies/loreal/jobs/68b21ee11e481092848c/) Shanghai, Shanghai Shi, China ### [Senior Manager, PD, DONA](https://jobs.opennash.com/companies/loreal/jobs/527120f5c7113e388553/) Shanghai, Shanghai Shi, China ### [Toxicologist](https://jobs.opennash.com/companies/loreal/jobs/089e876b939b27116543/) Shanghai, Shanghai Shi, China ### [Trainer, Prada, Shanghai](https://jobs.opennash.com/companies/loreal/jobs/71a1cb9d39e134e39e16/) Shanghai, Shanghai Shi, China ### [柜长-上海七宝领展-阿玛尼](https://jobs.opennash.com/companies/loreal/jobs/a933ca0078d1414c36bf/) Shanghai, Shanghai Shi, China ## Similar jobs at other companies ### [Coordinateur Communication et Engagement débutant H/F](https://jobs.opennash.com/companies/totalenergies/jobs/a2a528750a7fdeeb58da/) TotalEnergies ### [Communication & Engagement Specialist – SAP S/4HANA](https://jobs.opennash.com/companies/siemens-energy/jobs/30462e588d8f90771cda/) Siemens Energy · Zagreb, Croatia ### [internship 6 months communication and project engagement](https://jobs.opennash.com/companies/sanofi/jobs/ac5d7828f6ea3a42ba0c/) Sanofi · Paris ### [Power Thailand Sites Engagement & Communication Leader](https://jobs.opennash.com/companies/valeo/jobs/346506b67286a0dff094/) Valeo · Rayong ### [Site Engagement / Training & Communication Leader](https://jobs.opennash.com/companies/valeo/jobs/882bdeab5514dc4305c7/) Valeo · Bekasi OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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