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L'Oréal · Guangzhou, China

# 客服专员

Guangzhou, China Full-time {'@type': 'MonetaryAmount', 'currency': '', 'value': {'@type': 'QuantitativeValue', 'unitText': ''}} 

Listed on L'Oréal’s official careers site. Posted August 26, 2026. Check that it is still open and apply there.
[Apply on L'Oréal’s careers site →](https://careers.loreal.com/en/job/guangzhou/%e5%ae%a2%e6%9c%8d%e4%b8%93%e5%91%98/3456/43562177600)

[OpenNash Jobs](https://jobs.opennash.com/) / [L'Oréal](https://jobs.opennash.com/companies/loreal/) / 客服专员

## Job description
- 通过品牌官方400热线或官网等方式为会员提供优质的咨询服务；
- 负责欧莱雅集团旗下多个美妆品牌的会员权益问题咨询解答及处理；
- 对新老客户进行电话回访，主动触达会员服务，收集客户声音，处理会员问题；
- 通过下送工单记录会员问题，并跟进处理；
- 完成上级领导交办的其他工作任务。

## Qualifications

Bachelor

## At a glance
- Posted by the employer: Aug 26, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 54 days
- Location: Guangzhou, China
- Employment type: Full-time
- Pay: {'@type': 'MonetaryAmount', 'currency': '', 'value': {'@type': 'QuantitativeValue', 'unitText': ''}}[Apply on L'Oréal’s careers site →](https://careers.loreal.com/en/job/guangzhou/%e5%ae%a2%e6%9c%8d%e4%b8%93%e5%91%98/3456/43562177600)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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