[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Lithia Motors # Assistant Service Manager Mercedes Benz of Paramus, Paramus, NJ Manager or lead $150,000 - $180,000/ annually Administrative Listed on Lithia Motors’s official careers site. Posted October 27, 2026. Check that it is still open and apply there. [Apply on Lithia Motors’s careers site →](https://lithia.wd504.myworkdayjobs.com/LithiaCareers/job/Mercedes-Benz-of-Paramus-Paramus-NJ-07652/Assistant-Service-Manager_R119984) [OpenNash Jobs](https://jobs.opennash.com/) / [Lithia Motors](https://jobs.opennash.com/companies/lithia-motors/) / Assistant Service Manager ## Job description ### Dealership L0766 Mercedes-Benz of Paramus Mercedes-Benz of Paramus Accelerate Your Career with Mercedes-Benz of Paramus Great service teams don't happen by accident. They are built by leaders who thrive in a fast-paced environment, inspire people to perform at their best, and never settle for average. Mercedes-Benz of Paramus is looking for an Assistant Service Manager who is ready to help drive daily operations, deliver an exceptional customer experience, and support one of the most respected luxury automotive brands in the world. If you're passionate about leadership, love the energy of a busy service drive, and want to grow your career with a dealership that sets the standard for excellence, we want to hear from you. Why Join Our Team? We don't just offer jobs – we offer opportunities. At Lithia & Driveway, we're powered by people and driven to deliver results. As one of the largest automotive retailers in North America, we're focused on growing leaders who want to make an impact – both in their store and across the company. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results. ### At Lithia & Driveway, you'll find Real opportunities for advancement across a national network Leadership development and training through our internal learning programs A high-performance culture that recognizes and rewards results The ability to influence store success and shape your team What You'll Do: The Assistant Service Manager plays a key leadership role in supporting all aspects of dealership service operations. This position partners with the Service Manager to ensure exceptional customer experiences, maximize technician productivity, maintain OEM compliance, and achieve department performance goals. The Assistant Service Manager serves as a resource for service advisors, technicians, and customers while helping drive profitability, efficiency, and customer retention. Support the day-to-day operations of the Service Department to ensure efficient workflow and outstanding customer service. Assist in managing service advisors, technicians, and support staff to meet departmental objectives. Monitor repair order flow, technician productivity, efficiency, and shop capacity utilization. Help ensure customers receive prompt, professional, and accurate service throughout the repair process. Resolve customer concerns and escalated issues in a timely and professional manner. Review repair orders for completeness, accuracy, and compliance with OEM and dealership standards. Coordinate with Parts Department personnel to ensure timely parts availability and repair completion. Monitor key performance indicators (KPIs), including CSI, labor sales, effective labor rate, technician efficiency, productivity, and warranty performance. Assist with employee coaching, onboarding, training, and performance development. Ensure adherence to manufacturer warranty policies, dealership procedures, and safety requirements. Support service marketing, maintenance programs, and customer retention initiatives. Maintain a clean, organized, and safe service environment. Assist with scheduling, workload distribution, and resource allocation within the service department. Serve as Acting Service Manager during absences and provide leadership support as needed. Perform all other duties as assigned by dealership leadership. ### What You'll Bring 3+ years of automotive service leadership experience in a franchised dealership environment working as a Service Manager or Assistant Service Manager, with high-volume luxury experienced preferred. Strong understanding of dealership service operations, repair order management, and customer service best practices. Knowledge of OEM warranty processes, manufacturer requirements, and dealership compliance standards. Experience working with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, or similar). Ability to analyze operational reports and performance metrics. Proven leadership, coaching, and team-building abilities. Effective conflict resolution and customer relations skills. Strong communication, organization, and time-management skills. Ability to thrive in a fast-paced, customer-focused environment. Valid driver's license and acceptable driving record. Total Rewards $150,000 - $180,000/ annually This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes a Base/Salary/Hourly offset and the opportunity to earn bonus and commission. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws. We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com. Ready to Lead and Win? If you’re a results-driven leader who’s ready to take ownership, build a winning team, and grow your career with a company that invests in its people— Lithia & Driveway wants to hear from you. Apply today and start driving your future forward with Mercedes-Benz of Paramus! ### About Us At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. ## At a glance - Posted by the employer: Oct 27, 2026 - First seen by OpenNash: Oct 27, 2026 - Last checked: Nov 3, 2026 - Listed for: 7 days - Location: Mercedes Benz of Paramus, Paramus, NJ - Pay: $150,000 - $180,000/ annually[Apply on Lithia Motors’s careers site →](https://lithia.wd504.myworkdayjobs.com/LithiaCareers/job/Mercedes-Benz-of-Paramus-Paramus-NJ-07652/Assistant-Service-Manager_R119984) ## Hiring at Lithia Motors - Open jobs: 984 - New in the last 7 days: After two weekly collections - Tracked since: Oct 20, 2026 [All Lithia Motors jobs](https://jobs.opennash.com/companies/lithia-motors/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Lithia Motors ### [Commercial Vehicle Sales Consultant](https://jobs.opennash.com/companies/lithia-motors/jobs/ad78f52beaaf1449795c/) Mercedes Benz of Paramus, Paramus, NJ ### [Delivery Coordinator](https://jobs.opennash.com/companies/lithia-motors/jobs/1fedc0c5b142f69d6403/) Mercedes Benz of Paramus, Paramus, NJ ### [AP Vendor Administrator](https://jobs.opennash.com/companies/lithia-motors/jobs/5fdf5054d8598c32bb49/) Lithia Motors Home, Medford, OR ### [Accounts Payable Administrator (East Coast)](https://jobs.opennash.com/companies/lithia-motors/jobs/239e30f1d313ebd7762f/) ### [Accounts Payable Administrator (West Coast)](https://jobs.opennash.com/companies/lithia-motors/jobs/110e86d260aff80d206e/) ## Similar jobs at other companies ### [Assistant Service Manager](https://jobs.opennash.com/companies/albertsons/jobs/9ec0d2416f927e03ad5d/) Albertsons · Coppell, TX, United States ### [Service Operations Assistant](https://jobs.opennash.com/companies/albertsons/jobs/81d11482a71a56b340e6/) Albertsons · Dallas, TX, United States ### [Assistant Service Project Manager](https://jobs.opennash.com/companies/comfort-systems-usa/jobs/ac31e76b7a6de8e66b47/) Comfort Systems USA · Houston, TX ### [Executive Team Leader Service & Engagement (Assistant Manager Front End) - Henrietta, NY](https://jobs.opennash.com/companies/target/jobs/028cabd297232864cf8d/) Target · Rochester, NY OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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