[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Lithia Motors jobs](https://jobs.opennash.com/companies/lithia-motors/) · [Search jobs](/search/) Lithia Motors · Subaru of Decatur, Decatur, GA # Express Service Advisor Subaru of Decatur, Decatur, GA Full-time Listed on Lithia Motors’s official careers site. Posted September 2, 2026. Check that it is still open and apply there. [Apply on Lithia Motors’s careers site →](https://lithia.wd504.myworkdayjobs.com/LithiaCareers/job/Subaru-of-Decatur-Decatur-GA-30033/Express-Service-Advisor_R116405) [OpenNash Jobs](https://jobs.opennash.com/) / [Lithia Motors](https://jobs.opennash.com/companies/lithia-motors/) / Express Service Advisor ## Job description ### Dealership L0840 Subaru of Decatur Subaru of Decatur ### What You'll Do Answer incoming telephone calls in a friendly and professional manner in accordance with Incoming Telephone Calls standards (ITC). ### Follow the Initial Customer Contact (ICC) process Greet customers in a friendly and professional manner. Identify, confirm and offer resolution to customer concerns. Communicate with customer what needs to be done, how much it will cost and when service will be complete. Assess customer needs by conducting a vehicle walk around. Attain agreement from customer for service needs. Offer a multi-point inspection. Write accurate repair orders using ADP system. ### Follow the Interim Customer Contact (ICC2) process Provide estimates that are accurate and support upfront pricing guarantee. Obtain approval to review findings of multi-point inspection and associated prices. Obtain approval to proceed with Additional Service Requests. Dispatch repair orders to technicians following department dispatch policy and utilizing cost control methods. Communicate with technicians to gain clear understanding of services required and/or performed. Follow-up with customer during repair/servicing of vehicle so they are aware of status. ### Follow the Customer Delivery (CD) process Receive and process cash or credit payment for all services performed. Upon completion of service promptly and professionally deliver vehicle to customer. Ensure the Sales 2 Service process is completed thoroughly by welcoming the customer and explaining what we will provide them. ### What You'll Bring Strong attention to detail Sense of urgency Excellent communication Typing – ability to type efficiently in order to enter repair orders. Mathematics – calculating service costs and counting change. Basic computer skills Acceptable driving record and a valid driver's license in your state of residence. ​ We offer best in class industry benefits: Competitive pay Medical, Dental and Vision - Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs - High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. ## At a glance - Posted by the employer: Sep 2, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 48 days - Location: Subaru of Decatur, Decatur, GA - Employment type: Full-time[Apply on Lithia Motors’s careers site →](https://lithia.wd504.myworkdayjobs.com/LithiaCareers/job/Subaru-of-Decatur-Decatur-GA-30033/Express-Service-Advisor_R116405) ## More jobs at Lithia Motors ### [Used Car Recon Tech](https://jobs.opennash.com/companies/lithia-motors/jobs/bbcb627da76b6f105e12/) Subaru of Decatur, Decatur, GA ### [Sales Representative](https://jobs.opennash.com/companies/lithia-motors/jobs/fb38710be570a6871169/) Subaru of Decatur, Decatur, GA ### [Service Technician- All Levels Are Welcome](https://jobs.opennash.com/companies/lithia-motors/jobs/e70b6d8ab129680fe4cd/) Subaru of Decatur, Decatur, GA ### [Accounts Receivable Representative](https://jobs.opennash.com/companies/lithia-motors/jobs/0cd8f0eee1590dbd5847/) Remote - USA +1 more ### [All Level Service Techncians](https://jobs.opennash.com/companies/lithia-motors/jobs/aefd39b69583dc4d78dd/) Toyota of Gallatin, Gallatin, TN ## Similar jobs at other companies ### [Panda Express Food Service Worker - Western Kentucky Univ.](https://jobs.opennash.com/companies/aramark/jobs/432a7bd26a0867ffa022/) Aramark · Bowling Green, KY, US ### [Express Service Advisor](https://jobs.opennash.com/companies/penske-automotive/jobs/5b68cf175c318d11e6e3/) Penske Automotive · Madison, WI ### [Student Worker - Food Service or Catering Panda Express Russell House - University of South Carolina](https://jobs.opennash.com/companies/aramark/jobs/9df14c398e131150fa4f/) Aramark · Columbia, SC, US ### [Client Service Advisor](https://jobs.opennash.com/companies/huntington-bank/jobs/11e6ee9bfc8ed18cda94/) Huntington Bank · Hagerstown, MD ### [Business Advisor, IT Service Center](https://jobs.opennash.com/companies/cardinal-health/jobs/9113c373da8477817013/) Cardinal Health · Dublin, OH OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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