[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Lithia Motors jobs](https://jobs.opennash.com/companies/lithia-motors/) · [Search jobs](/search/) Lithia Motors # Service Advisor Hyundai of Covington Pike, Memphis, TN Full-time Listed on Lithia Motors’s official careers site. Posted October 19, 2026. Check that it is still open and apply there. [Apply on Lithia Motors’s careers site →](https://lithia.wd504.myworkdayjobs.com/LithiaCareers/job/Hyundai-of-Covington-Pike-Memphis-TN-38128/Service-Advisor_R119517) [OpenNash Jobs](https://jobs.opennash.com/) / [Lithia Motors](https://jobs.opennash.com/companies/lithia-motors/) / Service Advisor ## Job description ### Dealership L0857 Hyundai of Covington Pike Hyundai of Covington Pike Hiring: Service Advisor Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays. ### What You'll Do Answer incoming telephone calls in a friendly and professional manner in accordance with Incoming Telephone Calls standards (ITC). Follow the Initial Customer Contact (ICC) process. Greet customers in a friendly and professional manner. Identify, confirm and offer resolution to customer concerns. Communicate with customer what needs to be done, how much it will cost and when service will be complete. Assess customer needs by conducting a vehicle walk around. Attain agreement from customer for service needs. Offer a multi-point inspection. Write accurate repair orders using ADP system. Follow the Interim Customer Contact (ICC2) process. Provide estimates that are accurate and support upfront pricing guarantee. Obtain approval to review findings of multi-point inspection and associated prices. Obtain approval to proceed with Additional Service Requests. Dispatch repair orders to technicians following department dispatch policy and utilizing cost control methods. Communicate with technicians to gain clear understanding of services required and/or performed. Follow-up with customer during repair/servicing of vehicle so they are aware of status. Follow the Customer Delivery (CD) process. Receive and process cash or credit payment for all services performed. Upon completion of service promptly and professionally deliver vehicle to customer. Ensure the Sales 2 Service process is completely thoroughly by welcoming the customer and explaining what we will provide them. ### What You'll Bring Strong attention to detail Sense of urgency Excellent communication Typing – ability to type efficiently in order to enter repair orders. Mathematics – calculating service costs and counting change. Basic computer skills Acceptable driving record and a valid driver's license in your state of residence Total Rewards We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com ### About Us At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. ## At a glance - Posted by the employer: Oct 19, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 1 day - Location: Hyundai of Covington Pike, Memphis, TN - Employment type: Full-time[Apply on Lithia Motors’s careers site →](https://lithia.wd504.myworkdayjobs.com/LithiaCareers/job/Hyundai-of-Covington-Pike-Memphis-TN-38128/Service-Advisor_R119517) ## More jobs at Lithia Motors ### [Sales Representative](https://jobs.opennash.com/companies/lithia-motors/jobs/5b39f80db38e682cf055/) Hyundai of Covington Pike, Memphis, TN ### [Accounts Receivable Representative](https://jobs.opennash.com/companies/lithia-motors/jobs/0cd8f0eee1590dbd5847/) Remote - USA +1 more ### [All Level Service Techncians](https://jobs.opennash.com/companies/lithia-motors/jobs/aefd39b69583dc4d78dd/) Toyota of Gallatin, Gallatin, TN ### [Audi Service Advisor](https://jobs.opennash.com/companies/lithia-motors/jobs/0c506ef6c797e5e0250f/) DCH Millburn Audi, Maplewood, NJ ### [Automotive BDC Agent](https://jobs.opennash.com/companies/lithia-motors/jobs/60bbc260ad62529dc717/) Suburban Toyota of Troy, Troy, MI ## Similar jobs at other companies ### [Client Service Advisor](https://jobs.opennash.com/companies/huntington-bank/jobs/11e6ee9bfc8ed18cda94/) Huntington Bank · Hagerstown, MD ### [Business Advisor, IT Service Center](https://jobs.opennash.com/companies/cardinal-health/jobs/9113c373da8477817013/) Cardinal Health · Dublin, OH ### [Client Service Advisor - Merchant Services](https://jobs.opennash.com/companies/huntington-bank/jobs/39e26b25968a32a8f206/) Huntington Bank · Hagerstown, MD ### [Service Advisor](https://jobs.opennash.com/companies/carmax/jobs/a9e9fb413a7071f6fd85/) CarMax · Augusta, GA, United States ### [Service Advisor](https://jobs.opennash.com/companies/carmax/jobs/7de0ff6536767d6d41b1/) CarMax · Las Vegas, NV, United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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