[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Lennox International jobs](https://jobs.opennash.com/companies/lennox-international/) · [Search jobs](/search/)

Lennox International

# Consumer Support Consultant

Consulting 

Listed on Lennox International’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there.
[Apply on Lennox International’s careers site →](https://uscareers-lennox.icims.com/jobs/54955/consumer-support-consultant/job?in_iframe=1)

[OpenNash Jobs](https://jobs.opennash.com/) / [Lennox International](https://jobs.opennash.com/companies/lennox-international/) / Consumer Support Consultant

## Job description

What Drives Success Under general supervision, this mid-level position handles a variety of incoming consumer inquiries on Residential products through a Contact Center. This position responds to questions and requests for information regarding Lennox products and dealers in order to provide the best customer experience possible. Professionally responds to pre-sales and/or post-sales questions from consumers of residential equipment.

Interprets and explains the terms of product warranties. Provides product information to the consumer that may include discussing the differences in products, product capabilities and features and benefits. Provide product documentation to consumer if requested. Guide the consumer to the dealer if dealer services are required. Document the call information into the call-tracking database in the event additional follow-up is required.

Identifies and helps implement process improvements.

### What We Are Looking For

Requires a high school diploma or an equivalent combination of education and experience. Excellent verbal, listening and written communication skills. Strong customer service skills. Ability to handle and diffuse difficult customer situations. The ability to provide assistance in a fast paced environment. Ability to learn, understand and convey technical information. Ability to multitask to handle and prioritize multiple technical requests.

Proficient in Microsoft Office Suite. Experience with SAP is beneficial but not mandatory. Experience with SalesForce is beneficial but not mandatory.

### Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development.

Come, stay, and grow with us.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 7 days[Apply on Lennox International’s careers site →](https://uscareers-lennox.icims.com/jobs/54955/consumer-support-consultant/job?in_iframe=1)

## More jobs at Lennox International

### [HVAC Field Technical Consultant](https://jobs.opennash.com/companies/lennox-international/jobs/add35ccc708479db4495/)

### [HVAC Technical Consultant](https://jobs.opennash.com/companies/lennox-international/jobs/0a2b9050f942b65ef2a5/)

### [Inside Technical Consultant](https://jobs.opennash.com/companies/lennox-international/jobs/2e2a8ff783df88fe1506/)

### [Inside Technical Consultant- HVAC](https://jobs.opennash.com/companies/lennox-international/jobs/91d7f5ce18f7aaa513e5/)

### [(3rd Shift) MIG Welder- Manufacturing](https://jobs.opennash.com/companies/lennox-international/jobs/386b2af58783fe76aa3e/)

## Similar jobs at other companies

### [Technical Consultant Presales Support, Asia-Pacific - SCADA/WinCC OA](https://jobs.opennash.com/companies/siemens/jobs/b314406baada6689b4ec/)

Siemens 

### [Integration Consultant in ambito CPG(Consumer Packaged Goods)](https://jobs.opennash.com/companies/ntt/jobs/0671436fa9d8fd0673de/)

NTT · Milan, Italy

### [Direct To Consumer Partner Support - Thames Valley / Chilterns](https://jobs.opennash.com/companies/nestle/jobs/8d037cc401269762c9e5/)

Nestlé · Crawley, GB

### [Principal Consultant Support Services](https://jobs.opennash.com/companies/ntt/jobs/67a120e3bb4648658693/)

NTT · Paris, France

### [Process Smart Manufacturing Consultant / Senior Consultant - Life Sciences & Consumer Products](https://jobs.opennash.com/companies/capgemini/jobs/4ef7aa333b0be44551b3/)

Capgemini · Glasgow, London, Manchester

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)