[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Leidos jobs](https://jobs.opennash.com/companies/leidos/) · [Search jobs](/search/) Leidos · Kansas City, MO # Enterprise Service Desk Specialist Kansas City, MO Listed on Leidos’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on Leidos’s careers site →](https://leidos.wd5.myworkdayjobs.com/External/job/Kansas-City-MO/Enterprise-Service-Desk-Specialist--Mid_R-00184538) [OpenNash Jobs](https://jobs.opennash.com/) / [Leidos](https://jobs.opennash.com/companies/leidos/) / Enterprise Service Desk Specialist ## Job description Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? This contract is responsible for maintaining and modernizing the main global network of the Navy and Marine Corps. If you join our team, you will be part of the largest IT services program in Naval history. As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. What will you do as a Help Desk Support Representative? You will serve as the initial point of contact for IT related problems and provide tier 1 level support which will consists of providing phone and online support to users, performing troubleshooting, resolving technical issues, and following escalation protocols as necessary. Additional duties will include: Provide health and status monitoring of the networks Documenting and communicating outage information to co-workers and customers Executing scripts Open and close tickets. Correlate events and incidents for management of Information Technology (IT) Services. ### Basic Qualifications High school Diploma or General Equivalency Diploma (GED) and 3 years of relevant experience U.S. Citizen with an active DOD Secret security clearance or ability to obtain. Must have DoD 8570 Information Assurance Technician (IAT) Level II certification (i.e. CompTIA Security+) Must be willing to work shifts, including evenings and weekends. ### Preferred Qualifications Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and usage. ### Pay Range $29.37+ The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. NGEN If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. ### Original Posting June 2, 2026 For U.S. ### Positions While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. ### Pay Range Pay Range - The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 10, 2026 - Last checked: Oct 18, 2026 - Listed for: 100 days - Location: Kansas City, MO[Apply on Leidos’s careers site →](https://leidos.wd5.myworkdayjobs.com/External/job/Kansas-City-MO/Enterprise-Service-Desk-Specialist--Mid_R-00184538) ## More jobs at Leidos ### [Resource Analyst - Primavera](https://jobs.opennash.com/companies/leidos/jobs/fc3db0d0f0168426480e/) Kansas City, MO ### [Customer Service Representative](https://jobs.opennash.com/companies/leidos/jobs/cbbe5a601c43284c6eaa/) Kansas City, MO ### [363rd ISR Wing Tactics Manager](https://jobs.opennash.com/companies/leidos/jobs/d3c9dfc71ebe4b08ba60/) Hampton, VA ### [AEGIS Computer Network Subject Matter Expert and Tactical and Technical Trainer](https://jobs.opennash.com/companies/leidos/jobs/0e478d4aa2088bc1de74/) Dahlgren, VA ### [AEGIS SPY Radar Subject Matter Expert and Tactical and Technical Trainer](https://jobs.opennash.com/companies/leidos/jobs/d36350ff6db48ab05bf4/) Dahlgren, VA ## Similar jobs at other companies ### [Service Desk Analyst](https://jobs.opennash.com/companies/huntington-bank/jobs/f2fd0f1959ca6c3ab9c0/) Huntington Bank · Tupelo, MS ### [Service Desk Clerk](https://jobs.opennash.com/companies/kroger/jobs/a45af693d0a198d462f2/) Kroger · Arvada, CO, United States ### [Employee Service Desk Representative](https://jobs.opennash.com/companies/genuine-parts/jobs/efa4a2d0ac9717b49833/) Genuine Parts · Atlanta, GA ### [Service Desk Clerk](https://jobs.opennash.com/companies/kroger/jobs/2ab838ec381fc7ddddcd/) Kroger · Wheat Ridge, CO, United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)