[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Las Vegas Sands jobs](https://jobs.opennash.com/companies/las-vegas-sands/) · [Search jobs](/search/) Las Vegas Sands · Marina Bay Sands, Singapore # Customer Relations Executive (VIP Services) Marina Bay Sands, Singapore Executive & Management Listed on Las Vegas Sands’s official careers site. Posted September 18, 2026. Check that it is still open and apply there. [Apply on Las Vegas Sands’s careers site →](https://marinabaysands.wd102.myworkdayjobs.com/External/job/Marina-Bay-Sands-Singapore/Customer-Relations-Executive_JR10005856) [OpenNash Jobs](https://jobs.opennash.com/) / [Las Vegas Sands](https://jobs.opennash.com/companies/las-vegas-sands/) / Customer Relations Executive (VIP Services) ## Job description WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. ### Job Summary Responsible for assisting casino guests during their visit to Marina Bay Sands (MBS). ### Job Responsibilities Provide excellent and delightful service to casino guests and assist them with their needs and requests. Assist guests with their trip arrangements and ensure prompt and close follow-up (e.g. hotel arrangements, transportation arrangements, dining arrangements, etc.). Conduct guided MBS Casino familiarization tours for guests. Introduce programs (with the relevant terms and conditions) to potential Paiza players. Proactively identify potential gaming patrons and work with Market Development Sales Team on host management. Provide personalized service and establish close rapport with assigned patrons. Engage guests through telemarketing calls and invite them for repeat visits and/or events and promotions. Collaborate with stakeholders (such as Sales, Transportation, Hotel Operations, Cage, Table Games, etc.) on guests’ feedback and with objective to enhance the service standards for guests. Assist with execution of Special Events and Promotions. Ensure compliance with the organization’s guidelines and regulations when carrying out work duties. Perform all other ad hoc duties as and when required. ### Job Requirements Education & Certification Diploma or higher qualification in Hospitality, Business, Marketing or any related disciplines. ### Experience Prior experience in Sales or Customer Service role preferred. Candidates with no relevant work experience are welcome to apply. Other Prerequisites Customer-focused, excellent team player and possess good problem-solving skills. Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays. Able to communicate confidently in Mandarin, with at least intermediate proficiency in English, to effectively engage with Mandarin-speaking guests. Other Asian dialects or languages will be viewed favorably. Must be comfortable working in designated smoking environments as required by the role. Competent in Outlook and Microsoft Office program (Word, Excel, PowerPoint) Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company. ## At a glance - Posted by the employer: Sep 18, 2026 - First seen by OpenNash: Jul 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 99 days - Location: Marina Bay Sands, Singapore[Apply on Las Vegas Sands’s careers site →](https://marinabaysands.wd102.myworkdayjobs.com/External/job/Marina-Bay-Sands-Singapore/Customer-Relations-Executive_JR10005856) ## More jobs at Las Vegas Sands ### [Associate Director - HVAC & CCMS systems (Facilities Engineering)](https://jobs.opennash.com/companies/las-vegas-sands/jobs/501272df1692265387a1/) Marina Bay Sands, Singapore ### [Director of Facilities - Engineering](https://jobs.opennash.com/companies/las-vegas-sands/jobs/c9ea542b03bd85bb17ae/) Marina Bay Sands, Singapore ### [Executive Host, Loyalty Club (Counter Service)](https://jobs.opennash.com/companies/las-vegas-sands/jobs/91778de1b7fbc51cb032/) Marina Bay Sands, Singapore ### [Intern, CX - Events & Conference Management](https://jobs.opennash.com/companies/las-vegas-sands/jobs/3d7d912a67d2f1aef932/) Marina Bay Sands, Singapore ### [Intern, MICE Management](https://jobs.opennash.com/companies/las-vegas-sands/jobs/171fa526bc03fcfefba9/) Marina Bay Sands, Singapore ## Similar jobs at other companies ### [IT Client Service Lead – Executive/VIP Support](https://jobs.opennash.com/companies/aegon/jobs/4119158f9ec3afae5667/) Aegon ### [Guest Relations Executive](https://jobs.opennash.com/companies/jones-lang-lasalle/jobs/f1354e67c6f0f5da3f47/) Jones Lang LaSalle · Mumbai, MH ### [Guest Relations Executive](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/c33ec91ba662d8cc1a47/) Hilton Worldwide Holdings · London, United Kingdom ### [Guest Relations Executive](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/2229ff10759e0bbef73d/) Hilton Worldwide Holdings · Pune, Maharashtra, India OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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