[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Las Vegas Sands jobs](https://jobs.opennash.com/companies/las-vegas-sands/) · [Search jobs](/search/) Las Vegas Sands # Paiza Services Executive (VIP Call Centre) Perennial Business City, Singapore Customer Support Listed on Las Vegas Sands’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on Las Vegas Sands’s careers site →](https://marinabaysands.wd102.myworkdayjobs.com/External/job/Perennial-Business-City-Singapore/Paiza-Services-Executive--VIP-Call-Centre-_JR10005865-1) [OpenNash Jobs](https://jobs.opennash.com/) / [Las Vegas Sands](https://jobs.opennash.com/companies/las-vegas-sands/) / Paiza Services Executive (VIP Call Centre) ## Job description WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. ### Job Responsibilities Attending to casino Patrons’ and internal stakeholders’ enquiries, requests and feedback through emails and/or calls ensuring that their needs are attended to timely and professionally. Follow up on outstanding enquiries, requests and feedback with Patrons and internal stakeholders. Confirm and process reservation requests for rooms, flights, transfers, attractions, restaurants and limousines, as required by Patrons and internal stakeholders. Registration of Patrons for casino events, tournaments and promotions. Process redemption of casino offers such as room, birthday and other promotions. Ensure that Patrons’ information, preferences and tier entitlements have been maintained and recorded accurately. Assist with the creation of casino programs. Assist retailers with manual adjustment of Destination Dollars (i.e. earnings and redemptions) and Sands Dollars (i.e. redemptions only). Work closely with the Sales Teams, International Marketing Operations, Player Development Operations, Hotel and VIP Services to ensure all arrangements have been made to meet Patrons’ requirements while maintaining the highest level of customer service. Help maximize room revenue by up-selling higher room categories to Patrons. Escalate to Supervisor all incidents and issues/matters which require further clarification(s) during the shift. Deliver professional, prompt and high-quality service experience to Patrons and internal stakeholders over the phone and email while maintaining Marina Bay Sands’ standards and departmental KPIs. Review and enhance processes and procedures to ensure efficiency of the operations. Perform all tasks in accordance with Marina Bay Sands policies and procedures, and in compliance with the respective local laws and regulations. Perform all other ad hoc duties as and when required. ### Job Requirements Education & Certification Diploma or higher qualification in Hospitality, Business, Marketing or any related disciplines. ### Experience Prior experience in Call Center or Customer Service role preferred. Candidates with no relevant work experience are welcome to apply. Other Prerequisites Excellent verbal, written and interpersonal communication skills and telephone etiquette. Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays. Able to communicate confidently in Mandarin, with at least intermediate proficiency in English, to effectively engage with Mandarin-speaking guests. Other Asian dialects or languages will be viewed favorably. Competent in Outlook and Microsoft Office program (Word, Excel, PowerPoint) Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 99 days - Location: Perennial Business City, Singapore[Apply on Las Vegas Sands’s careers site →](https://marinabaysands.wd102.myworkdayjobs.com/External/job/Perennial-Business-City-Singapore/Paiza-Services-Executive--VIP-Call-Centre-_JR10005865-1) ## More jobs at Las Vegas Sands ### [Analyst, Cyber Threat Intelligence & Fusion Centre](https://jobs.opennash.com/companies/las-vegas-sands/jobs/8572e30745d7ab34caef/) Perennial Business City, Singapore ### [Assistant Manager, Dispute Management](https://jobs.opennash.com/companies/las-vegas-sands/jobs/f644e6fecd2c82909c97/) Perennial Business City, Singapore ### [Butler Command Centre](https://jobs.opennash.com/companies/las-vegas-sands/jobs/7d679d10421221847f41/) Perennial Business City, Singapore ### [Corporate Senior Business Analyst (IT)](https://jobs.opennash.com/companies/las-vegas-sands/jobs/e88d61273d525f6480f8/) Perennial Business City, Singapore ### [Cyber Defense Analyst, Cyber Security](https://jobs.opennash.com/companies/las-vegas-sands/jobs/bb42023c26a87ab31866/) Perennial Business City, Singapore ## Similar jobs at other companies ### [IT Client Service Lead – Executive/VIP Support](https://jobs.opennash.com/companies/aegon/jobs/4119158f9ec3afae5667/) Aegon ### [Part Time- Premium Services Greeter/VIP Driver Agent](https://jobs.opennash.com/companies/american-airlines-group/jobs/98e5c3f6913bda0bbd19/) American Airlines Group ### [Services Account Executive](https://jobs.opennash.com/companies/siemens/jobs/b15c8f83b1a932f57748/) Siemens ### [Electrical Services Account Executive](https://jobs.opennash.com/companies/siemens/jobs/1eaf1ec93a3f7f5e4ceb/) Siemens OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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