[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Kuehne & Nagel International · Bukit Mertajam, Malaysia # Road Logistics Customer Care & Operations Specialist Bukit Mertajam, Malaysia Supply Chain & Logistics Listed on Kuehne & Nagel International’s official careers site. Posted October 23, 2026. Check that it is still open and apply there. [Apply on Kuehne & Nagel International’s careers site →](https://jobs.kuehne-nagel.com/global/en/job/KUNAGLOBAL19603EXTERNALENGLOBAL/Road-Logistics-Customer-Care-Operations-Specialist) [OpenNash Jobs](https://jobs.opennash.com/) / [Kuehne & Nagel International](https://jobs.opennash.com/companies/kuehne-nagel-international/) / Road Logistics Customer Care & Operations Specialist ## Job description It's more than a job As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine. ‎ How you create impact Manage order entry and processing to ensure the smooth operation. Coordinate with internal teams to ensure timely and accurate delivery of services. Track shipments and provide updates to customers. Ensure that customer orders meet delivery deadlines, service quality, and regulatory standards. Resolve customer complaints or issues in a timely manner, escalating to management as needed. Ensure that customers are kept informed about the status of their orders or shipments. Maintain accurate records of customer interactions, sales activities, and service issues. Prepare reports on customer feedback, sales performance, and potential areas for improvement. Assist in tracking KPIs to measure customer service success Work closely with other departments (logistics, finance, and operations) to ensure smooth customer experience. What we would like you to bring Diploma or equivalent. Strong communication and interpersonal skills. Able to communicate in English and Malay. Ability to handle multiple tasks and manage priorities. Proficient in Microsoft Office Problem-solving and conflict resolution skills. What's in it for you At Kuehne+Nagel, you’ll be part of a global logistics leader that believes in creating real impact on business, on customers, and on careers. Here’s what you can look forward to: Global Exposure: Step into a world of international opportunities with a presence in 100+ countries. ### People-Centric Culture Join a team where your voice matters and people genuinely care. ### Learning & Development Grow with us personally and professionally through world-class training and career pathways. ### Innovation & Sustainability Be part of a future-focused company driving real change in logistics and the planet. ### Rewards & Recognition Get rewarded for your passion, performance, and potential. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. ## At a glance - Posted by the employer: Oct 23, 2026 - First seen by OpenNash: Oct 27, 2026 - Last checked: Nov 10, 2026 - Listed for: 18 days - Location: Bukit Mertajam, Malaysia[Apply on Kuehne & Nagel International’s careers site →](https://jobs.kuehne-nagel.com/global/en/job/KUNAGLOBAL19603EXTERNALENGLOBAL/Road-Logistics-Customer-Care-Operations-Specialist) ## Hiring at Kuehne & Nagel International - Open jobs: 1,570 - New in the last 7 days: After two weekly collections - Tracked since: Oct 20, 2026 [All Kuehne & Nagel International jobs](https://jobs.opennash.com/companies/kuehne-nagel-international/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Kuehne & Nagel International ### [Road Logistics Customer Care Specialist](https://jobs.opennash.com/companies/kuehne-nagel-international/jobs/c06c4ec0f38040ea6db2/) Irun, Spain ### [Road Logistics Customer Service Specialist](https://jobs.opennash.com/companies/kuehne-nagel-international/jobs/8a68c9215f9dd9ee05c0/) Belfast, United Kingdom ### [Road Logistics Customer Service Specialist](https://jobs.opennash.com/companies/kuehne-nagel-international/jobs/8a0209a71694c6f29db4/) El Salto, Jalisco, Mexico ### [Road Logistics Customer Service Specialist](https://jobs.opennash.com/companies/kuehne-nagel-international/jobs/e9a77b188812afc7afa4/) Kegworth, United Kingdom ### [Road Logistics Customs Care Supervisor](https://jobs.opennash.com/companies/kuehne-nagel-international/jobs/b236f2c8253e4ccbb73c/) Bangkapi, Thailand ## Similar jobs at other companies ### [On The Road Manager (Logistics Supervisor), Delivery Station](https://jobs.opennash.com/companies/amazon/jobs/7faf9d4de959e422df1a/) Amazon · AU, WA, Kewdale ### [barista - Store# 16078, ALLEN ROAD & RIMROCK ROAD](https://jobs.opennash.com/companies/starbucks/jobs/b4cd050359322c3456bc/) Starbucks · North York, Ontario, Canada ### [shift supervisor - Store# 16078, ALLEN ROAD & RIMROCK ROAD](https://jobs.opennash.com/companies/starbucks/jobs/c76cad374b8b42588d4b/) Starbucks · North York, Ontario, Canada ### [SM-DSA || Tonk Road ||](https://jobs.opennash.com/companies/grasim-industries/jobs/5c69bbd88369adb7d2c6/) Grasim Industries · Rajasthan ### [Road Freight Specialist](https://jobs.opennash.com/companies/deutsche-post/jobs/59bd57a8c1851422e3cb/) Deutsche Post · Birmingham, England, United Kingdom [Supply Chain & Logistics jobs](/functions/supply-chain-logistics/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. [ OpenNash ](https://opennash.com/) AI-native services firm that builds custom software and 24/7 AI agents. OpenNash Jobs is an OpenNash Applied AI project. [Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1) Jobs - [Search jobs](https://jobs.opennash.com/search/) - [Companies](https://jobs.opennash.com/explore/) - [Hiring report](https://jobs.opennash.com/reports/hiring/) - [AI assistants](https://jobs.opennash.com/connect/) - [How it works](https://jobs.opennash.com/methodology/) OpenNash - [opennash.com](https://opennash.com/) - [Services](https://opennash.com/ai-agent-consulting/) - [OpenNash CX](https://opennash.com/cx/) - [AI Tools](https://opennash.com/ai-tools/) - [Blog](https://opennash.com/blog/) - [About](https://opennash.com/about/) Contact - [hello@opennash.com](mailto:hello@opennash.com) - [LinkedIn](https://www.linkedin.com/company/opennash) - [Support](https://jobs.opennash.com/support/) - [Privacy](https://jobs.opennash.com/privacy/) - [Terms](https://jobs.opennash.com/terms/) © 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.