[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Kuehne & Nagel International jobs](https://jobs.opennash.com/companies/kuehne-nagel-international/) · [Search jobs](/search/) Kuehne & Nagel International · Pune, Mahārāshtra, India # Sea Logistics Customer Care Supervisor, Import Pune, Mahārāshtra, India Manager or lead Supply Chain & Logistics Listed on Kuehne & Nagel International’s official careers site. Posted September 29, 2026. Check that it is still open and apply there. [Apply on Kuehne & Nagel International’s careers site →](https://jobs.kuehne-nagel.com/global/en/job/KUNAGLOBAL18404EXTERNALENGLOBAL/Sea-Logistics-Customer-Care-Supervisor-Import) [OpenNash Jobs](https://jobs.opennash.com/) / [Kuehne & Nagel International](https://jobs.opennash.com/companies/kuehne-nagel-international/) / Sea Logistics Customer Care Supervisor, Import ## Job description It's more than a job As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine. ‎ You will be joining our Customer Care Team to add your leadership expertise + skills to the delivery of customer excellence. You will be responsible for leading, directing + optimizing your customer care location team (CCL) to continuously provide customer excellence + sustainable growth across your scope of responsibility. How you create impact To deliver + reinforce our CCL core competencies. To conduct regular conversations with all direct reports to discuss + ensure traction on delivering performance + development goals. To ensure the best-in-class customer onboarding + relationship management. To focus on continuous improvement of processes + controls, ensuring complete + correct customer contact data, service data + changes in our systems including customer reporting for SME customers. To conduct daily + weekly stand-up meetings with your team to identify + resolve business issues. To focus on continuous improvement of processes + controls, including customer complaint management + service recovery, aiming for a consistent delivery + fulfilling the customer promise. To anchor the usage + improvements of CCL core systems. To drive customer adoption of our eco-system. What we would like you to bring 5–8 years in Sea Logistics / Ocean Freight / Customer Care. Strong Import Sea Freight experience. Experience in team supervision / people management. Strong customer relationship & onboarding skills. Experience handling complaints, escalations & service recovery. Good understanding of import processes and controls. Experience in process improvement and system usage. Strong stakeholder management and communication skills. Customer-focused with strong problem-solving ability. Willing to work from Pune. What's in it for you Work with a Global Leader - Join one of the world’s top logistics companies with a strong international presence and reputation. ### Career Development - Access structured growth opportunities, professional training, and internal mobility within a global organization. ### Attractive Compensation - Competitive salary with performance-based incentives and benefits. ### Collaborative Work Culture - Be part of a supportive, ethical, and compliance-driven team environment. Local Role, Global Impact - Influence regional business growth while working with global tools, systems, and best practices. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. ## At a glance - Posted by the employer: Sep 29, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 21 days - Location: Pune, Mahārāshtra, India[Apply on Kuehne & Nagel International’s careers site →](https://jobs.kuehne-nagel.com/global/en/job/KUNAGLOBAL18404EXTERNALENGLOBAL/Sea-Logistics-Customer-Care-Supervisor-Import) ## More jobs at Kuehne & Nagel International ### [Key Account Manager National Account - Pune](https://jobs.opennash.com/companies/kuehne-nagel-international/jobs/f6e67282e3e32e712edd/) Pune, Mahārāshtra, India ### [Adjoint(e) Responsable Camionnage H/F](https://jobs.opennash.com/companies/kuehne-nagel-international/jobs/0acca195548e726ff6d5/) Saint-Priest, France ### [Agent de quai H/F](https://jobs.opennash.com/companies/kuehne-nagel-international/jobs/2c38c6d176d535a75953/) Chanceaux Sur Choisille, France ### [Air Logistics Aerospace Customer Care Expert](https://jobs.opennash.com/companies/kuehne-nagel-international/jobs/223fd032d872e41dddf7/) Riyadh, Saudi Arabia ## Similar jobs at other companies ### [Director, Logistics SEA and ANZ](https://jobs.opennash.com/companies/cargill/jobs/998a489cbe97251bdcd8/) Cargill · Kuala Lumpur, Malaysia ### [Specialist, Customer Care](https://jobs.opennash.com/companies/cargill/jobs/e96dd410b1e2f7f3fbfa/) Cargill ### [Customer Care Representative](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/6a684e50a21d711bb840/) Thermo Fisher Scientific · Courtaboeuf, France ### [Logistics Customer Operations & Services Officer](https://jobs.opennash.com/companies/totalenergies/jobs/a0aefc0ef7a5a29d9e6d/) TotalEnergies ### [Customer Care Engineer](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/96c4bc064f9254c43b39/) Thermo Fisher Scientific · Mumbai, Mahārāshtra, India OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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