[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Kuehne & Nagel International jobs](https://jobs.opennash.com/companies/kuehne-nagel-international/) · [Search jobs](/search/) Kuehne & Nagel International · Kowloon Bay, Hong Kong # Sea Logistics Operational Key Account Specialist Kowloon Bay, Hong Kong Supply Chain & Logistics Listed on Kuehne & Nagel International’s official careers site. Posted October 9, 2026. Check that it is still open and apply there. [Apply on Kuehne & Nagel International’s careers site →](https://jobs.kuehne-nagel.com/global/en/job/KUNAGLOBAL19016EXTERNALENGLOBAL/Sea-Logistics-Operational-Key-Account-Specialist) [OpenNash Jobs](https://jobs.opennash.com/) / [Kuehne & Nagel International](https://jobs.opennash.com/companies/kuehne-nagel-international/) / Sea Logistics Operational Key Account Specialist ## Job description It's more than a job As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine. You will be part of our Operational Key Account Team and drive Operational Excellence + Process Improvements to maximize satisfaction of our Key Customers. How you create impact Your main goal is to manage Customer expectations and to fulfill our Customer Promise. - To establish + maintain customer relationships; engage in regular contact to facilitate better understanding of customer needs, establish trust and serve as escalation contact. - To clarify, negotiate if needed, and formalize operational requirements with our customer. - To increase customer satisfaction and loyalty through design and implementation of customer-specific solutions. - To facilitate new business by acting as a subject matter expert on our service offerings and operational capabilities. - To serve as a facilitator and single point of contact for implementation of new business, joint projects or any other customer requests not directly related to immediate day-to-day operations. - To identify operational risks and ensure all relevant parties are informed. - To act on customers behalf respective to articulating needs and requirements to the greater Kuehne + Nagel operational organization. - To create and maintain the MOP (for global roles) and support countries with local SOP definitions. - To support set up in our operational systems and process automation. - To negotiate and formalize customer Key Performance Indicators in cooperation with GKAM and Operational Management. - To facilitate development of reports for KPI measurements and monitoring of operational performance. - To analyze root causes of non-performance and drive internal operational improvements. - To develop and present data related to KPI performance, projects and any other relevant operational matters during customers Business Reviews on global level as required; assist GKAM in preparation of Business Review presentations. What we would like you to bring You have a profound knowledge of our operational processes + systems and are experienced in Sea Logistics. You are able to work independently and self- organized with flexibility to adapt and re- arrange priorities depending on customer requirements. You will be successful in this role because of your strong customer- and solution-oriented mindset and your communication skills; these are the key attributes we are looking for. What's in it for you At Kuehne+Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT-driven environment where you will work with motivated and customer-centric colleagues across the world. We look forward to receiving your comprehensive online application. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. ## At a glance - Posted by the employer: Oct 9, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 11 days - Location: Kowloon Bay, Hong Kong[Apply on Kuehne & Nagel International’s careers site →](https://jobs.kuehne-nagel.com/global/en/job/KUNAGLOBAL19016EXTERNALENGLOBAL/Sea-Logistics-Operational-Key-Account-Specialist) ## More jobs at Kuehne & Nagel International ### [Air Logistics Sales Representative](https://jobs.opennash.com/companies/kuehne-nagel-international/jobs/beb5a36906fa52409d62/) Kowloon Bay, Hong Kong ### [Area Air Logistics Development Manager](https://jobs.opennash.com/companies/kuehne-nagel-international/jobs/561abbb8b804b7834661/) Kowloon Bay, Hong Kong ### [Global Nacora Area Business Development Manager, Marine Cargo APAC](https://jobs.opennash.com/companies/kuehne-nagel-international/jobs/d2c50c3083f11c1b2e8d/) Kowloon Bay, Hong Kong ### [Adjoint(e) Responsable Camionnage H/F](https://jobs.opennash.com/companies/kuehne-nagel-international/jobs/0acca195548e726ff6d5/) Saint-Priest, France ### [Agent de quai H/F](https://jobs.opennash.com/companies/kuehne-nagel-international/jobs/2c38c6d176d535a75953/) Chanceaux Sur Choisille, France ## Similar jobs at other companies ### [Director, Logistics SEA and ANZ](https://jobs.opennash.com/companies/cargill/jobs/998a489cbe97251bdcd8/) Cargill · Kuala Lumpur, Malaysia ### [Operational Key Account Manager, Air & Sea, Asia Pacific](https://jobs.opennash.com/companies/dsv/jobs/a67b30edb6eb930b9a5d/) DSV · Singapore, SG ### [(Key-)Accountmanager EV Logistics Charging](https://jobs.opennash.com/companies/bouygues/jobs/16ce55c71a486b77a748/) Bouygues · DORDRECHT, Netherlands ### [Operational Excellence Specialist, Digital Transformation & AI, Air & Sea](https://jobs.opennash.com/companies/dsv/jobs/4f0d6dc6a7699a4ecc8e/) DSV · Kempton Park, GP, ZA ### [Manager, Key Account Wholesale - Foot Locker SEA](https://jobs.opennash.com/companies/adidas/jobs/037ec3bed128125a305a/) Adidas · Jakarta, JK, ID OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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