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Kuaishou Technology · Beijing

# 体验管理策略运营-【商业化】

Beijing 

Listed on Kuaishou Technology’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there.
[Apply on Kuaishou Technology’s careers site →](https://zhaopin.kuaishou.cn/#/official/social/job-info/32557)

[OpenNash Jobs](https://jobs.opennash.com/) / [Kuaishou Technology](https://jobs.opennash.com/companies/kuaishou-technology/) / 体验管理策略运营-【商业化】

## Job description
- 主导智能知识库体系搭建，结合业务场景优化场景知识库、流程规则、解决方案，持续提升智能解决能力与客户体验满意度；
- 负责客户权益体系日常运营与效能治理，不断提升日常运营迭代、资源利用率优化及异常问题排查与闭环，建立监控与预警机制，保障模型服务的稳定性与业务支撑能力；
- 负责联动产算团队，搭建中长期体验保护产品能力，系统化建设平台能力，提升客户问题的智能化解决效率；
- 梳理优化日常业务常规协作流程，聚焦流程冗余、效率卡点等核心痛点，推进流程简化、模型工具使用，提升运转效率，实现业务平稳高效运营。
- 本科及以上学历，有2年以上互联网风控策略、风控产品、体验运营相关工作经验，希望在AI产品运营、意图治理、模型体验等领域深耕；
- 熟悉广告/电商业务场景，有AI产品、智能服务运营或大模型应用相关经验者优先；
- 对智能服务设计、NLP及大模型应用有高度热情与探索欲，对大模型应用有较深理解；
- 具备优秀的数据洞察、问题分析和策略制定及行业对标分析能力。

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: Under a day
- Location: Beijing[Apply on Kuaishou Technology’s careers site →](https://zhaopin.kuaishou.cn/#/official/social/job-info/32557)

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