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Kuaishou Technology · Beijing

# 智能客服产品经理-【用户体验】

Beijing 

Listed on Kuaishou Technology’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there.
[Apply on Kuaishou Technology’s careers site →](https://zhaopin.kuaishou.cn/#/official/social/job-info/28284)

[OpenNash Jobs](https://jobs.opennash.com/) / [Kuaishou Technology](https://jobs.opennash.com/companies/kuaishou-technology/) / 智能客服产品经理-【用户体验】

## Job description

1、作为智能客服产品方向的产品经理负责电商、商业化等智能客服产品设计，包括但不限于KBQA、基于知识的多轮对话、智能IVR等； 2、负责智能客服相关产品落地的全生命周期内的工作，如需求调研，产品规划，方案设计，项目管理，版本迭代等。
- 有一年以上产品工作经验，对产品的发展和体验有极致的专注和钻研，善于做闭环的思考；
- 善于沟通，能够跨团队协调资源达成目标；
- 逻辑性强，有创新思维，能够将需求抽象提炼为产品的通用能力； 对工作有强烈的兴趣和责任心，具备优秀的执行力；
- 有知识图谱、对话系统、企业知识库、呼叫中心、在线客服相关经验的优先。

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: Under a day
- Location: Beijing[Apply on Kuaishou Technology’s careers site →](https://zhaopin.kuaishou.cn/#/official/social/job-info/28284)

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