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Kuaishou Technology · Hangzhou

# AI保障产品-【电商】

Hangzhou 

Listed on Kuaishou Technology’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there.
[Apply on Kuaishou Technology’s careers site →](https://zhaopin.kuaishou.cn/#/official/social/job-info/31514)

[OpenNash Jobs](https://jobs.opennash.com/) / [Kuaishou Technology](https://jobs.opennash.com/companies/kuaishou-technology/) / AI保障产品-【电商】

## Job description
- 负责商家经营全链路下的异常会话、异常下单、异常售后、异常评价等核心保障场景的保障产品+AI识别策略；
- 通过商家保障诉求分析、问题根因分析、平衡用户商家利益给出平台视角下的识别策略+产品解决方案，有效降低商家在不同保障场景下的成本折损、平台求助、提升商家经营满意度；
- 基于大模型策略能力，通过事前主动防控策略、事中主动剔除保障策略、事后举报策略，为商家提供AI防控策略托管，不断提升保障防控策略的准召，持续为商家经营成本的挽回保驾护航；
- 规划方向和目标，产出具有长期价值的优化思路，做好项目优先级管理，协同商服、风控、产品、售后等多方资源为最终效果负责。
- 本科及以上学历，扎实的数据分析能力，良好的体验同理心，能兼顾产品和策略的工作职能；
- 具备较好的电商、体验、治理理解，有至少2年的相关工作经验，有商家产品、风控策略方向的经验优先；
- 跨部门沟通协调、项目管理和推动能力优秀；
- 自驱力强，对工作有责任心，时刻保持激情活力。

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: Under a day
- Location: Hangzhou[Apply on Kuaishou Technology’s careers site →](https://zhaopin.kuaishou.cn/#/official/social/job-info/31514)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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