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Kuaishou Technology · Beijing

# 商业化运营（AI小客方向）-【商业化】

Beijing 

Listed on Kuaishou Technology’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there.
[Apply on Kuaishou Technology’s careers site →](https://zhaopin.kuaishou.cn/#/official/social/job-info/29323)

[OpenNash Jobs](https://jobs.opennash.com/) / [Kuaishou Technology](https://jobs.opennash.com/companies/kuaishou-technology/) / 商业化运营（AI小客方向）-【商业化】

## Job description
- 基于商业化业务特色，负责搭建和优化智能客服系统，分析客户需求和问题，设计智能客服系统的架构和功能；
- 针对智能客服系统制定个性化知识内容及解决方案，对全量知识覆盖和知识质量负责；
- 与产品研发团队紧密合作，确保智能客服系统的稳定运行和持续优，协同算法进行知识挖掘，建立算法、运营高质量知识挖掘标准和机制；
- 参与制定智能客服系统的使用和培训计划，为客服团队提供技术支持和培训。
- 本科及以上学历，有客服系统搭建和优化经验优先；
- 对AI辅助工具有一定基础了解，愿意长期在AI相关领域发展；
- 具备良好的沟通能力和团队合作精神，自驱力强，能够与不同部门的人员合作完成项目；
- 具备较强的学习能力和创新能力，能够不断提升自己的技术水平和业务能力；
- 对客户需求和用户体验有深刻的理解，能够从客户角度出发设计和优化系统。

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: Under a day
- Location: Beijing[Apply on Kuaishou Technology’s careers site →](https://zhaopin.kuaishou.cn/#/official/social/job-info/29323)

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