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Kuaishou Technology · Beijing

# CRM产品专家（B端）-【可灵】

Beijing 

Listed on Kuaishou Technology’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there.
[Apply on Kuaishou Technology’s careers site →](https://zhaopin.kuaishou.cn/#/official/social/job-info/32572)

[OpenNash Jobs](https://jobs.opennash.com/) / [Kuaishou Technology](https://jobs.opennash.com/companies/kuaishou-technology/) / CRM产品专家（B端）-【可灵】

## Job description
- 负责可灵B端从线索到续费的全链路产品规划与落地，覆盖线索获取、试用激活、付费转化、用量增长、续费充值到流失召回，核心服务销售、售前、客户成功与经营分析团队，对付费客户规模与留存负责；

### 搭建面向API生意的客户数据与分层体系
- 整合官网注册、控制台行为、API 调用量、充值消费、工单等多源数据，建设客户 360 与标签体系，识别高潜试用客户与流失风险客户，驱动线索评分与商机分配；

### 同时服务自助开发者客户与KA客户
- 为前者设计自动化触达与转化策略，为后者提供商机、报价、额度与合同的过程管理能力，并沉淀可复用的销售 SOP；

### 对结果负责
- 定义并跟踪试用转付费率、用量增长率、客户留存与销售人效等核心指标，用数据发现问题并驱动迭代。
- 本科及以上学历，3年以上B端产品经验，有CRM、销售管理、客户运营或开放平台/云产品相关经验者优先；
- 理解【线索—试用—付费—用量增长—续费】的客户转化链路，同时了解KA销售的实际作业方式，能在自助转化与销售跟进两种模式间做出产品取舍；
- 数据敏感度强，能独立用SQL拉数，将业务问题结构化、指标化，通过归因与拆解驱动策略制定；
- 体系化与抽象能力强，能在销售、售前、客户成功等多角色诉求中提炼共性，沉淀机制与SOP，而非堆砌功能；
- 优秀的跨团队协作与推动力，结果导向，能在高不确定性下保持推进节奏；
- 加分项 -有AI、云计算、SaaS等按用量计费业务的CRM经验； -熟悉Salesforce、纷享销客、销售易等成熟产品的实施或替代经验； -有开发者生态、代理商渠道管理相关经验； -具备研发背景或较强技术理解能力，能与开放平台团队高效对话。

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: Under a day
- Location: Beijing[Apply on Kuaishou Technology’s careers site →](https://zhaopin.kuaishou.cn/#/official/social/job-info/32572)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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