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Kuaishou Technology · Chengdu

# GR协作专员【成都】

Chengdu 

Listed on Kuaishou Technology’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there.
[Apply on Kuaishou Technology’s careers site →](https://zhaopin.kuaishou.cn/#/official/social/job-info/11756)

[OpenNash Jobs](https://jobs.opennash.com/) / [Kuaishou Technology](https://jobs.opennash.com/companies/kuaishou-technology/) / GR协作专员【成都】

## Job description
- 负责处理平台内监管侧舆情隐患问题，及时识别并响应潜在舆情风险，独立处理外部投诉，完成企业在监管驻场的业务支持工作，并高效落实公司及监管部门交办的各项任务；
- 熟悉市场监管部门的工作流程及相关法律法规，对舆情事件具有高度敏感性和判断力，具备较强的逻辑思维与沟通协调能力，能够及时发现、整理并上报潜在风险问题；具备良好的沟通与谈判能力，能够坚定维护平台立场，合理争取权益；
- 负责对外部投诉事件进行数据统计与汇总，定期输出投诉处理报告，分析投诉趋势及热点问题，为提升服务质量提供数据支持，并具备一定的运营经验，能够为团队持续赋能；
- 协助相关部门对用户问题进行整理、数据沉淀与定期复盘，针对监管类投诉问题，高效协调内部资源，与相关职能部门紧密协作，推动问题妥善解决，防范风险升级；
- 熟悉市场监管部门的工作流程及相关法律法规条款，对法规内容有深入理解和实际运用能力，能够及时掌握并跟进法规的更新变化。
- 大专及以上学历，具备1年以上大型企业客服流程运营相关经验；
- 对舆情及风险事件具有高度敏感性，熟悉相关政策法规，具备良好的逻辑思维能力，能够及时捕捉变化并灵活调整运营策略；
- 具备数据分析能力，能从日常工作中提取并分析数据，识别潜在问题、趋势与机会；熟练运用数据分析工具，开展深度分析并撰写详实报告；
- 具备优秀的内外部沟通与协作能力，能够与合作伙伴、监管机构等外部资源保持高效、良好的沟通，推动信任建立与目标协同达成；
- 具备应对突发事件的快速响应能力和持续学习能力，面对复杂问题时能迅速定位并提出有效解决方案；积极关注行业新动态、新工具，不断提升自身专业竞争力。

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: Under a day
- Location: Chengdu[Apply on Kuaishou Technology’s careers site →](https://zhaopin.kuaishou.cn/#/official/social/job-info/11756)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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