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Kuaishou Technology · Beijing

# 用户运营实习生 -【生活服务】

Beijing 

Listed on Kuaishou Technology’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there.
[Apply on Kuaishou Technology’s careers site →](https://zhaopin.kuaishou.cn/#/official/social/job-info/28491)

[OpenNash Jobs](https://jobs.opennash.com/) / [Kuaishou Technology](https://jobs.opennash.com/companies/kuaishou-technology/) / 用户运营实习生 -【生活服务】

## Job description

### 提升用户体验
- 深入了解用户在各渠道的VOC信息并做数据分析，识别并评估影响用户体验的关键因素，提出并实施优化方案，持续提升用户满意度并降低不良体验的发生；

### 用户售后问题解决
- 主动发现并深入分析用户在售后链路中遇到的退款、纠纷问题，制定针对性的解决方案，并通过用户反馈机制验证效果，不断提升交易转化率；

### 履约环节优化
- 参与团购业务流程的梳理与优化工作，识别履约过程中存在的效率瓶颈或用户痛点，识别问题商家并指定违规处理措施，协同产品、技术等团队推动流程改进，确保团购服务的顺畅与高效。

### 数据分析能力
- 具备扎实的数据分析基础，能够熟练运用Excel、Python等工具进行数据处理与分析，能够从海量数据中提取有价值的信息，为决策提供支持；

### SQL使用能力
- 熟练掌握SQL语言，能够独立完成数据库查询、报表制作及数据提取工作，快速响应业务部门的数据需求；

### 积极主动，学习能力强
- 对互联网行业充满热情，对新技术、新趋势保持敏感，具备较强的学习能力和自我驱动力，能够在快节奏的工作环境中快速成长；

### 有用户视角，对体验敏感
- 具有强烈的用户导向意识，能够从用户角度出发思考问题，对细节敏感，善于捕捉用户需求与痛点，持续优化用户体验。

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: Under a day
- Location: Beijing[Apply on Kuaishou Technology’s careers site →](https://zhaopin.kuaishou.cn/#/official/social/job-info/28491)

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