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Kuaishou Technology · huaian

# 社群质培专员

huaian 

Listed on Kuaishou Technology’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there.
[Apply on Kuaishou Technology’s careers site →](https://zhaopin.kuaishou.cn/#/official/social/job-info/14911)

[OpenNash Jobs](https://jobs.opennash.com/) / [Kuaishou Technology](https://jobs.opennash.com/companies/kuaishou-technology/) / 社群质培专员

## Job description
- 负责社群渠道的群聊消息与工作执行的质检，对员工服务质量和SOP执行情况负责；
- 负责定期对员工进行业务培训，帮助员工提升用户服务能力和工具与流程的掌握度；
- 负责社群渠道问题解决流程搭建与维护，保证员工问题解决的实效性；
- 负责日常数据统计与分析，通过数据挖掘问题点并推动解决。
- 具备1年以上在线客服经验优先，有质检或培训经验优先；
- 具备良好的阅读理解力，能从用户表达中准确理解用户的意思；
- 具备良好的用户感知力，能明白用户想要什么；
- 具备良好的表达能力，能用简单易懂的方式表达观点；
- 做事认真仔细不马虎。

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: Under a day
- Location: huaian[Apply on Kuaishou Technology’s careers site →](https://zhaopin.kuaishou.cn/#/official/social/job-info/14911)

## More jobs at Kuaishou Technology

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### [3D角色设计师-【游戏事业部】](https://jobs.opennash.com/companies/kuaishou-technology/jobs/4870a685f807c70fb9d3/)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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