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Kroger · Greenfield, WI

# e-COMMERCE/DEPARTMENT LEAD

Greenfield, WI, United States On-site Full-time Manager or lead 

Listed on Kroger’s official careers site. Posted March 31, 2026. Check that it is still open and apply there.
[Apply on Kroger’s careers site →](https://eluq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/183998)

[OpenNash Jobs](https://jobs.opennash.com/) / [Kroger](https://jobs.opennash.com/companies/kroger/) / e-COMMERCE/DEPARTMENT LEAD

## Job description

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

## Responsibilities
- Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
- Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
- Perform responsibilities required of selectors and customer attendants as needed per company guidelines
- Train all functions and duties of the selector and customer attendant roles
- Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
- Assist with scheduling to meet operational and associates’ needs
- Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
- Print and distribute order labels, including orders for perishable departments
- Troubleshoot e-Commerce equipment and devices
- Maintain level of supplies needed to perform necessary duties
- Maintain organization and cleanliness of staging areas and equipment
- Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
- Perform required opening and closing procedures
- Learn and implement process improvements as directed by division or enterprise e-Commerce team Provide feedback on team members daily performance and annual performance reviews
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

## Qualifications

### MINIMUM Proven supervisory experience
- Ability to read shelf tags Basic knowledge of computers
- Excellent oral/written communication skills Basic math skills (i.e., counting, addition, and subtraction) Self-directed, ability to execute projects with minimal supervision DESIRED Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience

## At a glance
- Posted by the employer: Mar 31, 2026
- First seen by OpenNash: Jul 11, 2026
- Last checked: Oct 19, 2026
- Listed for: 202 days
- Location: Greenfield, WI, United States
- Work arrangement: On-site
- Employment type: Full-time[Apply on Kroger’s careers site →](https://eluq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/183998)

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