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Kraft Heinz Company

# Sr. Scientist, R&D – Consumer Experience (CX) Product Insights​

Glenview R&D Center, Illinois, United States of America, Heinz Innovation Center, Pennsylvania, Pittsburgh, PA, USA Senior individual contributor Research & Science 

Listed on Kraft Heinz Company’s official careers site. Posted May 13, 2026. Check that it is still open and apply there.
[Apply on Kraft Heinz Company’s careers site →](https://jobs.kraftheinz.com/careers/job/1970324837389513)

[OpenNash Jobs](https://jobs.opennash.com/) / [Kraft Heinz Company](https://jobs.opennash.com/companies/kraft-heinz-company/) / Sr. Scientist, R&D – Consumer Experience (CX) Product Insights​

## Job description

​​Provide consumer experience (CX) leadership for the assigned portfolio/projects. ​Lead day-to-day CX learning plan execution, aligning research to the highest-value business and technical decisions at each milestone (prototyping, qualification, launch readiness). ​Ensure projects enter and exit key development stages with clear, validated CX direction and appropriate documentation. ​Design and execute qualitative and quantitative research focused on product and package experience. ​Identify actionable recommendations from CX research for assigned categories/brands, synthesizing findings across phases and relevant data sources. ​Translate consumer needs and

Jobs-to-Be-Done into clear product and packaging experience targets, design criteria, and requirements that teams can apply in development and qualification. ​Deliver decision-ready recommendations (“so what / now what”) that clarify risks, tradeoffs, and next steps, and drive cross-functional alignment. ​Manage external research suppliers: scoping, proposals, timelines, budgets, quality expectations, fieldwork oversight, and deliverable quality. ​Lead multiple projects with effective prioritization, operating discipline, documentation, and stakeholder communication. ​Ensure compliance with data integrity and privacy requirements.​ ​​Bachelor's degree required; advanced degree preferred in

Engineering, Food Science, Physical Science, Consumer Behavior/Psychology, Industrial Design, or Marketing with a strong consumer research focus.

Marketing Research professional certification also relevant. ​Minimum of 4+ years (BS) or 3+ years (MS) in consumer/product research or consumer experience roles supporting product development and commercialization, CPG strongly preferred, food & beverage ideal. ​Demonstrated ability to translate consumer learning into actionable direction that informs product and package decisions. ​Qualitative and quantitative research capability: study design, instrument development, synthesis, and storytelling. ​Comfort with common research, survey/testing, and analysis platforms. ​Cross-functional collaboration and stakeholder management in a matrixed environment. ​Project management strength: prioritization, navigating ambiguity, attention to detail, and on-time delivery. ​Clear written and verbal communication; ability to work both independently and collaboratively. ​Analytical problem-solving with high detail orientation. ​Ability to manage multiple priorities. ​May provide informal mentorship or guidance to junior team members.​

## At a glance
- Posted by the employer: May 13, 2026
- First seen by OpenNash: Jul 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 158 days
- Location: Glenview R&D Center, Illinois, United States of America, Heinz Innovation Center, Pennsylvania, Pittsburgh, PA, USA[Apply on Kraft Heinz Company’s careers site →](https://jobs.kraftheinz.com/careers/job/1970324837389513)

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