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Kraft Heinz Company · Glenview R&D Center, IL

# Senior Manager, R&D – Consumer Experience ​

Glenview R&D Center, Illinois, United States of America Manager or lead Research & Science 

Listed on Kraft Heinz Company’s official careers site. Posted October 7, 2026. Check that it is still open and apply there.
[Apply on Kraft Heinz Company’s careers site →](https://jobs.kraftheinz.com/careers/job/1970324837549940)

[OpenNash Jobs](https://jobs.opennash.com/) / [Kraft Heinz Company](https://jobs.opennash.com/companies/kraft-heinz-company/) / Senior Manager, R&D – Consumer Experience ​

## Job description

​​Lead a high-performing Consumer Experience team that enables strong renovation and innovation outcomes. ​Translate consumer needs, behaviors, and Jobs-to-Be-Done into clear product and experience requirements. ​Design and execute consumer learning plans to support renovation, innovation, and technology platforms. ​Partner with R&D, Brand, Innovation, and Sensory teams to guide concept, prototype, and experience validation. ​Build and deploy consumer models, frameworks, and tools that support product development and qualification. ​Coach and develop

Consumer Experience scientists in research design, insight quality, and business influence. ​Identify emerging consumer needs and trends that inform future Jobs-to-Be-Done and innovation opportunities. ​Prioritize work, manage resources, and ensure projects are delivered on time and to quality expectations. ​Provide technical and business judgment to guide product and portfolio decisions. ​Foster a culture of consumer centricity, learning, and innovation within R&D.​ Team (salaried): 3 to 4 direct reports. ​​Bachelor's, Master's or PhD in Science (e.g., Engineering, Industrial
- Design, etc.) or Consumer Psychology disciplines ​Minimum
- 8+ years of relevant experience with Bachelor's or 7+ years of relevant experience with Master's or 6+ years of relevant experience with PhD ​Experience in consumer research, UX design, product innovation or related disciplines, including direct exposure to product development and commercialization ​Demonstrated experience in Consumer Experience, Product
- Research, or applied consumer insights supporting product development and commercialization. ​Proven ability to translate consumer learning into product and technical decisions. ​Strong people leadership and team-building skills. ​Strong cross-functional collaboration with Brand, Marketing, Sensory, and R&D partners. ​Ability to prioritize work, manage multiple projects, and allocate resources effectively. ​Strong communication and storytelling skills to influence diverse stakeholders. ​Comfortable operating in a fast-paced, ambiguous environment. ​Willingness to travel up to 20% based on project and business needs.​

## At a glance
- Posted by the employer: Oct 7, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 11 days
- Location: Glenview R&D Center, Illinois, United States of America[Apply on Kraft Heinz Company’s careers site →](https://jobs.kraftheinz.com/careers/job/1970324837549940)

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