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Kraft Heinz Company · Glenview R&D Center, IL

# ​​Product & Package Assurance Program Manager Principal Scientist, R&D – Consumer Experience (CX)​

Glenview R&D Center, Illinois, United States of America Manager or lead Research & Science 

Listed on Kraft Heinz Company’s official careers site. Posted October 6, 2026. Check that it is still open and apply there.
[Apply on Kraft Heinz Company’s careers site →](https://jobs.kraftheinz.com/careers/job/1970324837549079)

[OpenNash Jobs](https://jobs.opennash.com/) / [Kraft Heinz Company](https://jobs.opennash.com/companies/kraft-heinz-company/) / ​​Product & Package Assurance Program Manager Principal Scientist, R&D – Consumer Experience (CX)​

## Job description

​​Program launch, evolution, and consistency ​Stand up and evolve the benchmarking program, including methodology training and rollout. ​Own continuous improvement of guidelines, standards, and adherence mechanisms. ​​Bachelor's degree minimum (Consumer Behavior/Psychology, Marketing Research, Engineering, Food Science, Human Factors, Industrial Design, or related STEM field). ​Minimum of 6+ years (BS), 5+ years (MS) or 4+ years (PhD) in consumer/product research, consumer experience, or applied insights supporting product development and commercialization—CPG or food & beverage strongly preferred—with demonstrated progression as a technical authority across multiple brands/platforms and vendor ecosystems. ​Proven ability to influence product and packaging innovation/renovation decisions by translating consumer needs into clear experience requirements and decision criteria. ​Strong technical oversight: expert scoping, critical review of study quality, and ability to QA vendor work (methods, analysis, and interpretation). ​Recognized expertise across CX research methods (qualitative and quantitative), including end-to-end study design, instrument development, analysis planning, synthesis, and storytelling; ability to select methods based on decision risk and learning objectives. ​Proven experience leading complex, cross-functional programs with multiple stakeholders, and delivery milestones ​Strong project/program management skills: critical path planning, risk/issue management, dependency mapping, and rigorous follow-through. ​Bias toward standardization and process improvement; able to simplify ambiguity into clear plans and ownership. ​Strong executive-ready communication skills: concise updates, clear decisions/asks, and structured escalation when needed. ​Ability to influence without authority across technical and commercial teams; comfortable aligning competing priorities under time pressure. ​Demonstrated capability building: coaching, technical training, and establishing best practices/standards in a matrixed organization. ​Ability to travel up to 10% of the time.​

## At a glance
- Posted by the employer: Oct 6, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 12 days
- Location: Glenview R&D Center, Illinois, United States of America[Apply on Kraft Heinz Company’s careers site →](https://jobs.kraftheinz.com/careers/job/1970324837549079)

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