[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Kraft Heinz Company · Nijmegen, GE, NL # Consumer Care Medewerker Nijmegen, GE, NL Full-time Legal & Compliance Listed on Kraft Heinz Company’s official careers site. Posted November 3, 2026. Check that it is still open and apply there. [Apply on Kraft Heinz Company’s careers site →](https://jobs.kraftheinz.com/careers/job/1970324837576578) [OpenNash Jobs](https://jobs.opennash.com/) / [Kraft Heinz Company](https://jobs.opennash.com/companies/kraft-heinz-company/) / Consumer Care Medewerker ## Job description ### Job Description Wat ga je doen? Als Consumer Care Medewerker behandel je dagelijks consumentenreacties, zoals klachten en vragen, met als doel tevreden consumenten te behouden of de tevredenheid te herstellen. Je registreert alle consumentenreacties zorgvuldig, zodat trends en specifieke issues kunnen worden gesignaleerd. Op basis hiervan kunnen kwaliteitsverbeteringen worden gemonitord en/of doorgevoerd. ### Dit betekent dat je Contact onderhoudt met consumenten via e-mail, telefoon, social media en brief. Klachten en vragen over onze producten en promotionele activiteiten op een duidelijke en professionele manier behandelt en beantwoordt. Contact onderhoudt met onze kwaliteitsafdeling over klachtdiagnoses. Samenwerkt met onze Marketing-collega's over producten en promoties. ### Je rapporteert aan De Consumer Care Manager Benelux en werkt nauw samen met een klein en ervaren Consumer Care-team. Waar ben je goed in? Sterke mondelinge en schriftelijke communicatievaardigheden. Goede contactuele en sociale vaardigheden. Accuraat, zelfstandig en proactief werken. Sterk verantwoordelijkheidsgevoel. Wat breng je mee? Minimaal MBO-werk- en denkniveau. Ervaring met PC/MS Office en het werken met verschillende systemen. Ervaring met telefonische klantcontacten en correspondentie. Sterke interesse in voeding, bakken, koken, gezondheid en mensen. Goede beheersing van het Engels. Kennis van de Franse taal is een pré. ### Duur 6 maanden Beschikbaarheid: 3 dagen / 24 uur per week Startdatum: bij voorkeur begin of half december Taal: vloeiend Nederlands is vereist voor deze functie Location(s) Nijmegen Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. ## At a glance - Posted by the employer: Nov 3, 2026 - First seen by OpenNash: Nov 8, 2026 - Last checked: Nov 8, 2026 - Listed for: 5 days - Location: Nijmegen, GE, NL - Employment type: Full-time[Apply on Kraft Heinz Company’s careers site →](https://jobs.kraftheinz.com/careers/job/1970324837576578) ## Hiring at Kraft Heinz Company - Open jobs: 768 - New in the last 7 days: After two weekly collections - Tracked since: Jul 11, 2026 [All Kraft Heinz Company jobs](https://jobs.opennash.com/companies/kraft-heinz-company/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Kraft Heinz Company ### [FSQ External Manufacturing and Supply Chain Quality Analyst](https://jobs.opennash.com/companies/kraft-heinz-company/jobs/883d0b7cf87b8ea63f12/) Nijmegen, GE, NL ### [FSQ Compliance Intern](https://jobs.opennash.com/companies/kraft-heinz-company/jobs/1c88655e0a64ef59df7c/) Nijmegen, Gelderland, Netherlands ### [General Counsel, United Kingdom & Ireland (UK&I)](https://jobs.opennash.com/companies/kraft-heinz-company/jobs/52e0e43b860d6cd8e6c0/) London - The Shard, United Kingdom ### [Legal Intern](https://jobs.opennash.com/companies/kraft-heinz-company/jobs/f1f80e1030833278d7a9/) Amsterdam, North Holland, Netherlands ### [Manager, GBS - Legal](https://jobs.opennash.com/companies/kraft-heinz-company/jobs/92d683284681b6de4795/) Ciudad de Mexico, Mexico ## Similar jobs at other companies ### [Logistiek Medewerker](https://jobs.opennash.com/companies/genuine-parts/jobs/6b1bcd0c15a894725906/) Genuine Parts · Dalfsen, Overijssel ### [Logistiek Medewerker](https://jobs.opennash.com/companies/genuine-parts/jobs/a71b1a4483e01996548f/) Genuine Parts · Ede, Gelderland ### [Magazijn Medewerker](https://jobs.opennash.com/companies/sgs/jobs/502ad946fa11552a0567/) SGS · Antwerpen, Vlaanderen, Belgium ### [Facilitair Medewerker](https://jobs.opennash.com/companies/deutsche-post/jobs/ab6e9bfe363cc60f097a/) Deutsche Post · Utrecht, Netherlands ### [Facilitair Medewerker](https://jobs.opennash.com/companies/deutsche-post/jobs/da6dc42b1bd451d40949/) Deutsche Post · Zaltbommel, Gelderland, Netherlands [Legal & Compliance jobs](/functions/legal-compliance/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. [ OpenNash ](https://opennash.com/) AI-native services firm that builds custom software and 24/7 AI agents. OpenNash Jobs is an OpenNash Applied AI project. [Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1) Jobs - [Search jobs](https://jobs.opennash.com/search/) - [Companies](https://jobs.opennash.com/explore/) - [Hiring report](https://jobs.opennash.com/reports/hiring/) - [AI assistants](https://jobs.opennash.com/connect/) - [How it works](https://jobs.opennash.com/methodology/) OpenNash - [opennash.com](https://opennash.com/) - [Services](https://opennash.com/ai-agent-consulting/) - [OpenNash CX](https://opennash.com/cx/) - [AI Tools](https://opennash.com/ai-tools/) - [Blog](https://opennash.com/blog/) - [About](https://opennash.com/about/) Contact - [hello@opennash.com](mailto:hello@opennash.com) - [LinkedIn](https://www.linkedin.com/company/opennash) - [Support](https://jobs.opennash.com/support/) - [Privacy](https://jobs.opennash.com/privacy/) - [Terms](https://jobs.opennash.com/terms/) © 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.