[Skip to main content](#main-content)

[ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/)

KION Group · Grand Rapids, MI

# Software Program Manager

Grand Rapids, MI, United States Manager or lead $65,000 - $140,000 Software Engineering 

Listed on KION Group’s official careers site. Posted October 23, 2026. Check that it is still open and apply there.
[Apply on KION Group’s careers site →](https://kiongroup.wd3.myworkdayjobs.com/KIONGroup/job/Grand-Rapids-MI-United-States/Software-Program-Manager_JR-0097076-1)

[OpenNash Jobs](https://jobs.opennash.com/) / [KION Group](https://jobs.opennash.com/companies/kion-group/) / Software Program Manager

## Job description

This is an opportunity to lead the delivery, stabilization, enhancement, and lifecycle management of mission-critical warehouse software solutions for strategic customers. The Software Program Manager connects software development, project execution, customer operations, and service delivery teams to translate technical work into reliable operational outcomes. The role combines senior technical leadership, program ownership, customer governance, cross-functional coordination, and accountability for software roadmaps, releases, enhancements, and production stabilization.

### We offer

What We Offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Learn More Here: [https://www.dematic.com/en-us/about/careers/what-we-offer/](https://www.dematic.com/en-us/about/careers/what-we-offer/) Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The base pay range for this role is estimated to be $65,000 - $140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

### What You Will Do

In This Role: Lead customer software programs from planning through deployment, stabilization, enhancement, and lifecycle support. Create and maintain integrated software delivery roadmaps, milestone plans, release schedules, dependency maps, stabilization plans, and decision logs. Coordinate software development, configuration, testing, validation, deployment, production support, and defect remediation across multiple technical teams.

Lead recurring customer steering committees, program reviews, technical planning sessions, and status meetings. Provide clear, accurate, and timely communication regarding delivery status, risks, issues, release readiness, decisions, and corrective actions. Manage customer expectations and facilitate prioritization of defects, enhancements, performance improvements, and modernization initiatives. Coordinate release readiness reviews, implementation planning, change windows, validation plans, rollback considerations, and post-deployment support.

Drive resolution of production defects and performance issues by engaging the appropriate development, engineering, infrastructure, project, and service resources. Manage enhancement intake and definition; coordinate scope development, ROM estimates, Statements of Work, resource planning, and implementation plans. Partner with Customer Service, Managed Services, and Remote Support to improve operational readiness, escalation paths, knowledge transfer, and supportability.

Participate in access-control, identity-management, user-role, security, application governance, and compliance discussions relevant to delivered solutions. Identify recurring delivery or service issues and lead structured improvement actions that increase quality, predictability, supportability, and customer outcomes. Maintain program artifacts including customer updates, RAID logs, release plans, enhancement roadmaps, stabilization plans, deployment readiness reviews, and defect remediation plans What We Are Looking For: Lead multiple concurrent software workstreams, releases, enhancements, and stabilization activities for strategic customer environments.

Operate as a senior individual contributor with broad influence across technical, commercial, project, service, and customer organizations. Support customer-facing governance, roadmap planning, risk management, release decisions, and prioritization of software improvements. Coordinate lifecycle transition from project delivery into stable operational support and continual improvement.

## At a glance
- Posted by the employer: Oct 23, 2026
- First seen by OpenNash: Oct 26, 2026
- Last checked: Nov 2, 2026
- Listed for: 10 days
- Location: Grand Rapids, MI, United States
- Pay: $65,000 - $140,000[Apply on KION Group’s careers site →](https://kiongroup.wd3.myworkdayjobs.com/KIONGroup/job/Grand-Rapids-MI-United-States/Software-Program-Manager_JR-0097076-1)

## Hiring at KION Group
- Open jobs: 1,050
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 19, 2026

[All KION Group jobs](https://jobs.opennash.com/companies/kion-group/) · [Weekly hiring report](/reports/hiring/)

## More jobs at KION Group

### [Software Analytics Co-op](https://jobs.opennash.com/companies/kion-group/jobs/a100e5837643beef0c34/)

Grand Rapids, MI, United States

### [AMR Systems Engineer](https://jobs.opennash.com/companies/kion-group/jobs/ac2230aaefc69f348fa6/)

Grand Rapids, MI, United States

### [Assembly Technician](https://jobs.opennash.com/companies/kion-group/jobs/20b0ada89e0f09db547a/)

Grand Rapids, MI, United States

### [Co-op](https://jobs.opennash.com/companies/kion-group/jobs/c12051a12ffbd70466b4/)

Grand Rapids, MI, United States

### [Controls Engineer - Co-Op](https://jobs.opennash.com/companies/kion-group/jobs/88c5b02129e33280d0fd/)

Grand Rapids, MI, United States

## Similar jobs at other companies

### [Technical Program Manager, AI2, TPU Software](https://jobs.opennash.com/companies/alphabet/jobs/f2d29f9029dc2fa80174/)

Alphabet · Sunnyvale, CA, USA

### [Data Center Software Program Manager, Senior](https://jobs.opennash.com/companies/qualcomm/jobs/cd6bbf69b9ad654a3522/)

Qualcomm · San Diego, California, United States of America

### [Datacenter Software Program Manager](https://jobs.opennash.com/companies/qualcomm/jobs/6bb2e55b17e79e11da45/)

Qualcomm · San Diego, California, United States of America

### [Software Technical Program Manager, In-Flight Entertainment and Connectivity](https://jobs.opennash.com/companies/delta-air-lines/jobs/1c6942fd85346fb7dc42/)

Delta Air Lines · Atlanta, GA

### [Program Manager- Weapon Systems Program Execution](https://jobs.opennash.com/companies/bae-systems/jobs/5d213f06a39273537188/)

BAE Systems · Louisville, Kentucky, United States

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

[ OpenNash ](https://opennash.com/)

AI-native services firm that builds custom software and 24/7 AI agents.

OpenNash Jobs is an OpenNash Applied AI project.
[Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1)

Jobs
- [Search jobs](https://jobs.opennash.com/search/)
- [Companies](https://jobs.opennash.com/explore/)
- [Hiring report](https://jobs.opennash.com/reports/hiring/)
- [AI assistants](https://jobs.opennash.com/connect/)
- [How it works](https://jobs.opennash.com/methodology/)

OpenNash
- [opennash.com](https://opennash.com/)
- [Services](https://opennash.com/ai-agent-consulting/)
- [OpenNash CX](https://opennash.com/cx/)
- [AI Tools](https://opennash.com/ai-tools/)
- [Blog](https://opennash.com/blog/)
- [About](https://opennash.com/about/)

Contact
- [hello@opennash.com](mailto:hello@opennash.com)

- [LinkedIn](https://www.linkedin.com/company/opennash)

- [Support](https://jobs.opennash.com/support/)

- [Privacy](https://jobs.opennash.com/privacy/)

- [Terms](https://jobs.opennash.com/terms/)

© 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.
