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KION Group · Guadalupe, Mexico +1 more

# Controls Engineer Technical Support

Guadalupe, Mexico +1 more Operations 

Listed on KION Group’s official careers site. Posted August 31, 2026. Check that it is still open and apply there.
[Apply on KION Group’s careers site →](https://kiongroup.wd3.myworkdayjobs.com/KIONGroup/job/Guadalupe-Mexico/Controls-Engineer-Technical-Support_JR-0089480-1)

[OpenNash Jobs](https://jobs.opennash.com/) / [KION Group](https://jobs.opennash.com/companies/kion-group/) / Controls Engineer Technical Support

## Job description

Dematic has a need for a Controls Engineer in Dematic's Technical Support group, Customer Service. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue.

### We offer

This is What You Will do in This Role:
- Participates in the support of Complex systems that integrate hardware and software.
- Provides support in Complex material specification, schematic troubleshooting and appropriate follow-up.
- Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction.
- Provide troubleshooting expertise to Dematic's customers.
- Travel between 10-20% to different customer locations which may include weekends and overtime.

### Tasks and Qualifications

What We are Looking For:
- Bachelor's Degree
- 3 to 5 years of experience in a related field providing Customer Service Support.
- Experience with Allen Bradley Logix PLC controls platforms.
- Experience with controls hardware troubleshooting.
- Siemens and Modicon PLC experience a plus.
- Electrical troubleshooting experience.
- Strong Customer Service mentality.
- Strong verbal communication skills over the phone.
- Ability to work independently.
- Ability to in shifts.

## At a glance
- Posted by the employer: Aug 31, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 49 days
- Location: Guadalupe, Mexico +1 more[Apply on KION Group’s careers site →](https://kiongroup.wd3.myworkdayjobs.com/KIONGroup/job/Guadalupe-Mexico/Controls-Engineer-Technical-Support_JR-0089480-1)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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