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JPMorganChase · Paris, France

# Client Service Account Manager

Paris, France Manager or lead Customer Support 

Listed on JPMorganChase’s official careers site. Posted October 1, 2026. Check that it is still open and apply there.
[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210795760)

[OpenNash Jobs](https://jobs.opennash.com/) / [JPMorganChase](https://jobs.opennash.com/companies/jpmorganchase/) / Client Service Account Manager

## Job description

Are you experienced in client service and have a can-do attitude? Then you found the right position for you! As a Client Service Account Manager within J.P. Morgan Payments team, you will maintain and enhance best in class Client Service to a designated portfolio of top tier Treasury Services Clients, promoting 100% Client satisfaction by interacting with the Client on service & operating issues and opportunities whilst overseeing a local team of Client Service Account Managers in Paris.

### Job Responsibilities
- Develops, maintains and broadens partnerships with clients; understands clients’ business to predict their needs and provide appropriate solutions Becomes the clients’ trusted adviser and assists in developing and executing strategic client plans
- Promotes use of self-service tools to reduce number of client enquiries
- Analyses payment and associated activities in order to identify efficiencies and cross-sell opportunities
- Promotes sharing of experience and best practice across the Service team; creates a positive team environment with open communication
- Participates in and support Treasury Services initiatives
- Identifies opportunities for product development and enhancement
- Develops internal partnerships (e.g., Sales, Operations, Product)
- Identifies and escalates potential risk associated with client activities and record all client interactions (e.g., calls, meetings, issues, proactive communications)
- Set clear team goals and oversee day-to-day by communicating objectives and setting deadlines; identify training needs and provide coaching Required Qualifications, Capabilities, and Skills
- Excellent verbal and written communication skills in both

### English and French
- Ability to work effectively under pressure whilst maintaining a professional manner
- Ability to work effectively as both a team player and alone Demonstration of cultural sensitivity and awareness
- Proven negotiation skills
- Strong organisational skills; ability to manage multiple priorities whilst meeting deadlines
- Ability to develop and mobilise internal networks and resources
- Ability to effectively use and manage multiple systems Client service, escalation and portfolio management experience First people management experience Preferred Qualifications, Capabilities, and Skills
- Knowledge and understanding of Treasury Services products, processes and risk policies Additional Languages are helpful for this role but not required

## At a glance
- Posted by the employer: Oct 1, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 19 days
- Location: Paris, France[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210795760)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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