[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All JPMorganChase jobs](https://jobs.opennash.com/companies/jpmorganchase/) · [Search jobs](/search/) JPMorganChase · New York, NY # Content Design Senior Associate New York, NY, United States Senior individual contributor Design Listed on JPMorganChase’s official careers site. Posted August 10, 2026. Check that it is still open and apply there. [Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210777196) [OpenNash Jobs](https://jobs.opennash.com/) / [JPMorganChase](https://jobs.opennash.com/companies/jpmorganchase/) / Content Design Senior Associate ## Job description Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction. As a Content Design Senior Associate in The Open Banking team within Connected Commerce, you will play an important role in shaping customer experiences through content and building customer confidence across our products and services. Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework. While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality. ### Job responsibilities - Develop and implement content strategies for products and features, ensuring align with user experience principles and business objectives - Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience - Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences - Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences Able to articulate rationale for content design decisions and present work to larger groups including senior stakeholders Required qualifications, capabilities, and skills - 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms Experience in creating content architectures, storytelling, and clear and concise writing - Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement - Proficient technical literacy in content platforms and understanding their impact on user experience Adaptive learner in new financial services products and offerings Preferred qualifications, capabilities, and skills Prior experience working in a cross-functional design team working with research, design in an Agile environment Experience using Figma & Jira to deliver content design deliverables and artifacts through the development lifecycle Experience working with Research and Data & Analytics - Knowledge of Open Banking, APIs, Data Sharing, and/or Security and Privacy - Familiarity with using AI tools (Co-pilot, LLM) to complete content design tasks, as well as daily tasks - Strong information communication and visualization capabilities to effectively convey multi-touchpoint systems, opportunities, and future-state vision to executive stakeholders. ## At a glance - Posted by the employer: Aug 10, 2026 - First seen by OpenNash: Aug 21, 2026 - Last checked: Oct 13, 2026 - Listed for: 64 days - Location: New York, NY, United States[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210777196) ## More jobs at JPMorganChase ### [Client Skills Training and Practice Management, US Private Bank, Design & Delivery, Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/cdc9900c6cf6ae514a4a/) New York, NY, United States ### [Content Design Senior Associate - Co-Brand Card](https://jobs.opennash.com/companies/jpmorganchase/jobs/a492c5c5a6824dac2257/) New York, NY, United States ### [Content Design, Vice President-Small Business Design & Customer Experience](https://jobs.opennash.com/companies/jpmorganchase/jobs/4cff15009bcaec8e9b28/) New York, NY, United States ### [Conversation Design, Senior Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/f71670387bda0e206137/) New York, NY, United States ### [Conversation Design, Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/e9ef47cf1dc2711bef12/) New York, NY, United States ## Similar jobs at other companies ### [Senior Strategist, SEO Content](https://jobs.opennash.com/companies/macys/jobs/cf4864a0537b50901749/) Macy's · New York, NY, United States ### [Content Optimization Specialist - Center Core/Beauty](https://jobs.opennash.com/companies/macys/jobs/91c68f84e08d7fd8a192/) Macy's · New York, NY, United States ### [Scientific Digital Content Writer (SEO & AI-Optimized Content)](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/4105c47e33951df1e914/) Thermo Fisher Scientific · Carlsbad, California, United States of America ### [Managing Producer – Content Design for Music & Podcasts (Apple Services: Product, Design & Marketing)](https://jobs.opennash.com/companies/apple/jobs/e16f52e0c0847d6b04dc/) Apple · Culver City, United States of America ### [Technical Content Strategist](https://jobs.opennash.com/companies/unitedhealth-group/jobs/dd5b68f0abe648b3ac6b/) UnitedHealth Group · Eden Prairie, Minnesota OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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