[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All JPMorganChase jobs](https://jobs.opennash.com/companies/jpmorganchase/) · [Search jobs](/search/) JPMorganChase # Instrument Reference Data – Service Delivery Manager - Senior Associate BOURNEMOUTH, DORSET, United Kingdom Manager or lead Data & Analytics Listed on JPMorganChase’s official careers site. Posted September 9, 2026. Check that it is still open and apply there. [Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210777759) [OpenNash Jobs](https://jobs.opennash.com/) / [JPMorganChase](https://jobs.opennash.com/companies/jpmorganchase/) / Instrument Reference Data – Service Delivery Manager - Senior Associate ## Job description Join JPMorganChase’s Instrument Reference Data (IRD) Service Delivery Team as a Senior Associate and help shape how we deliver trusted instrument data to our global subscribers across Securities Services, Markets, and Asset & Wealth Management. As a Service Delivery Manager within IRD Service Delivery, you will drive governance with subscribers, serve as a trusted regional point of contact, and lead long-term rollout initiatives to ensure seamless execution and measurable outcomes. Partnering closely with IRD Operations and IRD Product, you will resolve complex, business-specific challenges, manage critical projects end-to-end, and champion quality and timeliness while building strong stakeholder relationships. Job responsibilities Shape and evolve the Global operating model to deliver best-in-class instrument data services across Securities Services, Markets, and AWM. Serve as the trusted point of contact for senior stakeholders across IRD and the lines of business, building enduring partnerships and enhance client experience across the region. Drive operational excellence through timely execution, proactive stakeholder engagement, and disciplined issue resolution and escalation. Chair and represent EMEA governance forums, providing a clear voice on Product, operational performance, technology change, and process evolution. Lead strategic Product and Operations initiatives that advance productivity, process simplification, and automation across the platform. Contribute meaningfully to the firm's annual productivity agenda by driving efficiency and value-creation opportunities. Deliver insight-led analysis for high-impact projects shaping the future of the Global strategic reference data platform, drawing on deep knowledge of IRD and downstream LOB architecture. Partner seamlessly with IRD Product, Operations, and Technology teams to deliver integrated, client-focused outcomes. Own the end-to-end governance agenda for the businesses supported, setting the standard for transparency, accountability, and service quality. Required qualifications, capabilities, and skills Experience in Financial Services, ideally in Project Management / Relationship Management, Service Delivery, or Data Management. Proven track record of managing senior stakeholders across diverse business functions. Strong analytical skills, with hands-on experience in data collation, analysis, and presentation. Excellent communication and influencing skills, with the ability to collaborate effectively across levels and disciplines in a global, virtual environment. Strategic mindset, with a clear understanding of data, technology, and the risk and control landscape. Confident navigating complex issues across global, cross-business teams. Proactive, pragmatic, and delivery-focused - known for getting things done. Solid domain knowledge of financial products, including Equities, Fixed Income, and/or Derivatives. Self-starter who thrives under pressure and consistently delivers to tight deadlines. Proficient in MS Office and PowerPoint Preferred qualifications, capabilities, and skills Experience with Tableau, Alteryx, or UiPath is an advantage. ## At a glance - Posted by the employer: Sep 9, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 41 days - Location: BOURNEMOUTH, DORSET, United Kingdom[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210777759) ## More jobs at JPMorganChase ### [Applied AI ML Lead - Senior Data Scientist](https://jobs.opennash.com/companies/jpmorganchase/jobs/a538c4525af24d99b07e/) BOURNEMOUTH, DORSET, United Kingdom ### [Data Product & Governance Lead Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/00357e0e21ffd44517b9/) BOURNEMOUTH, DORSET, United Kingdom ### [Enterprise Data & AI Enablement Lead Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/ed875d642ce529284216/) BOURNEMOUTH, DORSET, United Kingdom ### [Lead Technical Program Manager - Data](https://jobs.opennash.com/companies/jpmorganchase/jobs/eb842feae282e30a3f96/) BOURNEMOUTH, DORSET, United Kingdom ### [Vice President, Control Manager – Regional Chief Data Office (LAC)](https://jobs.opennash.com/companies/jpmorganchase/jobs/2fbdd1eb27d146e33d2e/) BOURNEMOUTH, DORSET, United Kingdom ## Similar jobs at other companies ### [Reference Data Analyst, Data and Regulatory Operations](https://jobs.opennash.com/companies/citigroup/jobs/60c4181c959d60de1dbd/) Citigroup · Chiyoda-ku Tokyo Japan ### [Instrument Fitter](https://jobs.opennash.com/companies/bouygues/jobs/f562b8530e63626e5e8e/) Bouygues · ZWIJNDRECHT, Belgium ### [Automation Electrical and Instrument Engineer](https://jobs.opennash.com/companies/cargill/jobs/b1042a269a408123c338/) Cargill · Liverpool, United Kingdom ### [Reference Data Services Analyst](https://jobs.opennash.com/companies/citigroup/jobs/7a6baee0d88afba1cddf/) Citigroup · Taguig Philippines ### [Instrument Software Developer](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/74e98354599372fdf19b/) Thermo Fisher Scientific · Bangalore, Karnātaka, India OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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