[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All JPMorganChase jobs](https://jobs.opennash.com/companies/jpmorganchase/) · [Search jobs](/search/) JPMorganChase · New York, NY # Content Design Senior Associate - Co-Brand Card New York, NY, United States Senior individual contributor Design Listed on JPMorganChase’s official careers site. Posted September 22, 2026. Check that it is still open and apply there. [Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210768319) [OpenNash Jobs](https://jobs.opennash.com/) / [JPMorganChase](https://jobs.opennash.com/companies/jpmorganchase/) / Content Design Senior Associate - Co-Brand Card ## Job description Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction. As a Content Design Senior Associate in Co-Brand Card, you will play an important role in shaping customer experiences through content, and building customer confidence across our products and services. Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework. While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality. ### Job responsibilities - Develop and implement content strategies for products and features, ensuring align with user experience principles and business objectives - Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience - Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences - Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences Architect a scalable content system with clear governance and versioning to enable partner specific customization at scale across cards - Drive delivery at scale: manage content pipelines and release plans across multiple partner programs, set SLAs, and coordinate cross functional handoffs with Product, Engineering, Legal, and Marketing Effectively communicate complex decision-making and rationale to establish buy-in and gain progress across stakeholders Required qualifications, capabilities, and skills - 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms Experience in creating content architectures, storytelling, and clear and concise writing - Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement - Proficient technical literacy in content platforms and understanding their impact on user experience Adaptive learner in new financial services products and offerings Champion inclusive, accessible language for a diverse audience Background in content operations and familiarity with design systems/component libraries - Ability to translate partner agreements and regulatory requirements into actionable content standards and partner specific solutions - Ability to conduct detailed communications audit and high-volume delivery Preferred qualifications, capabilities, and skills Experience in financial services or marketing communications. Proficiency in Figma and UX/UI design. ## At a glance - Posted by the employer: Sep 22, 2026 - First seen by OpenNash: Jul 27, 2026 - Last checked: Oct 20, 2026 - Listed for: 85 days - Location: New York, NY, United States[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210768319) ## More jobs at JPMorganChase ### [Client Skills Training and Practice Management, US Private Bank, Design & Delivery, Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/cdc9900c6cf6ae514a4a/) New York, NY, United States ### [Content Design Senior Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/ade29fae965a70acee76/) New York, NY, United States ### [Content Design, Vice President-Small Business Design & Customer Experience](https://jobs.opennash.com/companies/jpmorganchase/jobs/4cff15009bcaec8e9b28/) New York, NY, United States ### [Conversation Design, Senior Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/f71670387bda0e206137/) New York, NY, United States ### [Conversation Design, Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/e9ef47cf1dc2711bef12/) New York, NY, United States ## Similar jobs at other companies ### [Senior Strategist, SEO Content](https://jobs.opennash.com/companies/macys/jobs/cf4864a0537b50901749/) Macy's · New York, NY, United States ### [Content Optimization Specialist - Center Core/Beauty](https://jobs.opennash.com/companies/macys/jobs/91c68f84e08d7fd8a192/) Macy's · New York, NY, United States ### [Circuit Card Design Engineer, Senior - Orlando, FL](https://jobs.opennash.com/companies/lockheed-martin/jobs/30a8e48261d64b4e043b/) Lockheed Martin · Orlando, FL ### [Senior Product Manager Loyalty Co-Brand Credit Card](https://jobs.opennash.com/companies/expedia-group/jobs/1d3e3a702eb4b787ecc3/) Expedia Group · Washington - Seattle Campus OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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