[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All JPMorganChase jobs](https://jobs.opennash.com/companies/jpmorganchase/) · [Search jobs](/search/)

JPMorganChase · Miami, FL

# IPB Digital Concierge Specialist

Miami, FL, United States Customer Support 

Listed on JPMorganChase’s official careers site. Posted July 28, 2026. Check that it is still open and apply there.
[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210734409)

[OpenNash Jobs](https://jobs.opennash.com/) / [JPMorganChase](https://jobs.opennash.com/companies/jpmorganchase/) / IPB Digital Concierge Specialist

## Job description

The Digital Concierge Specialist works in a team-oriented environment with advisors, client service associates, various product partners, and operations teams to deliver a seamless and integrated approach to the Private Banking client online experience. The Digital Concierge Specialist is passionate, motivated, service-oriented individual, with strong interpersonal, verbal, and written communication skills. Strong online, systems, communication and presentation skills are essential.

Full training on JPMorgan Private Banking Digital Products will be provided.

### Job responsibilities

Manage the digital engagement New Client Welcome Journey by coordinating outreach to advisors and clients, introducing the JPM Digital Offering, and promoting adoption of Digital Services. Deliver a consistent, high-quality gifting experience for eligible new clients through end-to-end coordination, clear and auditable documentation for exceptions, and location-level inventory visibility to prevent service gaps. Identify and pursue untapped digital opportunities in collaboration with Advisors and Client Service.

Assist clients with escalations, complex, and troubleshooting inquiries, including login challenges and navigation support across web, mobile, and tablet platforms. Address operational, technology, and administrative inquiries related to JPMorgan Private Banking and Digital Products efficiently. Provide actionable insights, and feedback to enhance digital offerings and client satisfaction. Required qualifications, capabilities, and skills Ability to fluently communicate (written and verbally) in Portuguese and Spanish.

Bachelor’s degree required. Minimum of 2 years of experience in financial services. Strong proficiency in MS PowerPoint and Excel. Preferred qualifications, capabilities, and skills Additional language skills are highly desirable. Experience in online banking or client support is advantageous.

## At a glance
- Posted by the employer: Jul 28, 2026
- First seen by OpenNash: Aug 21, 2026
- Last checked: Oct 13, 2026
- Listed for: 77 days
- Location: Miami, FL, United States[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210734409)

## More jobs at JPMorganChase

### [Latin America Private Bank - Senior Client Service Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/c1b83af563b1d28c204b/)

Miami, FL, United States

### [Latin America Private Bank - Senior Client Service Associate - Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/242f859e4406d5c46828/)

Miami, FL, United States

### [Asset Management - Offshore Client Advisor - Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/647f936fe1542923291a/)

Miami, FL, United States

### [Associate Banker, 30 Hours, Central Miami, FL Area - Multiple Locations](https://jobs.opennash.com/companies/jpmorganchase/jobs/84e5758eec4974560c78/)

Miami, FL, United States

### [Associate Banker, 30 Hours, South Miami, FL Area - Multiple Locations](https://jobs.opennash.com/companies/jpmorganchase/jobs/71ef7e8892d9a71e78e4/)

Miami, FL, United States

## Similar jobs at other companies

### [Concierge](https://jobs.opennash.com/companies/albertsons/jobs/51e8acdf15c6cc042af0/)

Albertsons · Meridian, ID, United States

### [Community Concierge](https://jobs.opennash.com/companies/equity-residential/jobs/c4cb7d8bd32c9a83c80e/)

Equity Residential · Fairfax, VA

### [Community Concierge](https://jobs.opennash.com/companies/equity-residential/jobs/e2316ed6af4aa271d509/)

Equity Residential · Seattle, WA

### [Patient Concierge](https://jobs.opennash.com/companies/cardinal-health/jobs/88d30996e3c67c417d51/)

Cardinal Health · Fairbanks, AK

### [Concierge](https://jobs.opennash.com/companies/albertsons/jobs/db1e6fa0836fbcf3f5c1/)

Albertsons · Santa Fe, NM, United States

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)