[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All JPMorganChase jobs](https://jobs.opennash.com/companies/jpmorganchase/) · [Search jobs](/search/) JPMorganChase · Dublin, Ireland # Business Process Management Senior Associate Dublin, Ireland Senior individual contributor Executive & Management Listed on JPMorganChase’s official careers site. Posted October 15, 2026. Check that it is still open and apply there. [Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210780058) [OpenNash Jobs](https://jobs.opennash.com/) / [JPMorganChase](https://jobs.opennash.com/companies/jpmorganchase/) / Business Process Management Senior Associate ## Job description ### Overview Join a team focused on process optimization and operational excellence across Merchant Services. We help elevate the client experience while mitigating process risk by simplifying end-to-end processes and strengthening control execution. As a Process Optimization and Assurance Associate, you will partner with leaders across Merchant Services, Client Onboarding and Servicing, and Control Management to identify opportunities, analyze data, and drive change. You will communicate recommendations through executive-ready storytelling and build strong relationships to deliver measurable improvements. ### Job Responsibilities Analyze key business processes to identify improvement opportunities and recommend automation to streamline control execution and reporting and reduce manual touchpoints, comparisons, and workflows (e.g., Alteryx or other approved solutions). Support evergreen process risk assessments by maintaining complete, consistent control capture and control descriptions and reinforcing quality up front through error prevention, clean data, and strong documentation and data discipline. Partner with the business and Control Management to support CCOR reviews, audits, and walkthrough preparation, including validation of populations and procedures and timely Request for Information (RFI) responses with request-specific evidence aligned to documented procedures. Support issue, action plan, and risk event governance by tracking milestones, escalating as needed, reporting status, and driving RCA/AAR activities to closure. Drive QC/QA error reduction and perform remediation verification and testing to confirm fixes are effective and sustained. Maintain stakeholder routines (e.g., scorecards and meetings) to provide visibility into control effectiveness, risk trends, and remediation progress. Develop and maintain process maps, workflows, and documentation; synthesize findings; and present clear recommendations that influence leadership through structured narratives, including enhancements to data and reporting that support migration oversight and consistent controls execution. Optimize onboarding and servicing models with a client-centric, growth-oriented focus, advocating simplified, control-focused execution across the client lifecycle. Preferred Qualifications, Capabilities, and Skills Merchant Services experience with strong knowledge of day-to-day processes in Client Onboarding and Servicing. Control-minded execution, including attention to detail, evidence quality, and adherence to documented procedures. Strong data discipline, including clean inputs, consistent documentation, and traceable outputs. Operational ownership, including milestone management, early escalation, and driving deliverables to closure. Client-centric mindset focused on adoption, ramp outcomes, and the end-to-end client experience. Continuous improvement focus, including root cause identification, repeat-defect reduction, and validation of fixes. Collaborative delivery style, partnering effectively with business stakeholders and Control Management and applying agile ways of working Appy Lean Six Sigma and systems-thinking approaches to diagnose end-to-end performance issues and prioritize improvements based on impact and feasibility. ## At a glance - Posted by the employer: Oct 15, 2026 - First seen by OpenNash: Aug 21, 2026 - Last checked: Oct 20, 2026 - Listed for: 60 days - Location: Dublin, Ireland[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210780058) ## More jobs at JPMorganChase ### [Principal Architect - Employee Platforms - Executive Director](https://jobs.opennash.com/companies/jpmorganchase/jobs/b8eff65b56feae354042/) Dublin, Ireland ### [Principal Architect - ServiceNow/Cloud - Executive Director](https://jobs.opennash.com/companies/jpmorganchase/jobs/d07b7e8d9777dea9923b/) Dublin, Ireland ### [Workplace Solutions - Content Strategist, Vice President,](https://jobs.opennash.com/companies/jpmorganchase/jobs/da112964b8d2ccd5fb35/) Dublin, Ireland ### [2027 Commercial & Investment Bank - Securities Services Leadership Programme - Summer Internship - Dublin](https://jobs.opennash.com/companies/jpmorganchase/jobs/036ccacf403969bfe905/) Dublin, Ireland ### [2027 Commercial & Investment Bank – Global Payments Analyst Program - Summer Internship – Dublin](https://jobs.opennash.com/companies/jpmorganchase/jobs/cc1ccbb11dfd37bf0440/) Dublin, Ireland ## Similar jobs at other companies ### [Business Process Owner - Order and Service Management](https://jobs.opennash.com/companies/abb/jobs/1858c0fb51e2875a8f0a/) ABB · Krakow, Lesser Poland, Poland ### [Business Process Analyst – Global Infrastructure Asset Management & Reporting](https://jobs.opennash.com/companies/qualcomm/jobs/820ae70303577898d0ec/) Qualcomm · Mexico City, Distrito Federal, Mexico ### [Business Analyst - Business Process Optimization](https://jobs.opennash.com/companies/deutsche-post/jobs/54dcfc454522d7c0ccb5/) Deutsche Post · Petaling Jaya, Selangor, Malaysia ### [Business Process Analyst](https://jobs.opennash.com/companies/ageas/jobs/81c0bed9000475e01e85/) Ageas ### [Senior Business Analyst - Core Insurance (m/w/x) Guidewire & Business Process](https://jobs.opennash.com/companies/ntt/jobs/a58475efe9f870fc27c1/) NTT · Erfurt, Germany OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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