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JPMorganChase

# Operations Manager

Ciudad Autónoma de Buenos Aires, Argentina Manager or lead Operations 

Listed on JPMorganChase’s official careers site. Posted October 9, 2026. Check that it is still open and apply there.
[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210797932)

[OpenNash Jobs](https://jobs.opennash.com/) / [JPMorganChase](https://jobs.opennash.com/companies/jpmorganchase/) / Operations Manager

## Job description

This is a first-line, hands-on people leadership role supporting a local team of a global operation. The focus is on day-to-day execution, prioritization, coaching, and performance support to deliver timely, high-quality client solutions.

### Shift

Monday–Friday, 1:00 pm – 10:00 pm Job Responsibilities:
- Provide daily guidance, prioritization, and support to Presentation Specialists to ensure processes and methodologies are followed
- Track work in progress and team coverage; monitor core metrics (demand vs. capacity) and escalate risks/issues to management
- Support onboarding and training; provide ongoing feedback and coaching to drive quality and timeliness
- Ensure adherence to HR/Compliance and departmental policies and procedures, including health & safety guidelines
- Foster a positive, inclusive team environment; remove blockers and drive rapid resolution for clients
- Identify improvement opportunities and support implementation in partnership with management and global partners Required Qualifications, Skills and Capabilities: Bachelor’s degree

### Advanced English
- 10+ years of relevant operations/service delivery experience
- Proven experience leading a team is required.

Strong communication, organization, and problem-solving skills Preferred Qualifications: Exposure to KPI tracking and basic workforce planning

## At a glance
- Posted by the employer: Oct 9, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 11 days
- Location: Ciudad Autónoma de Buenos Aires, Argentina[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210797932)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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