[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All JPMorganChase jobs](https://jobs.opennash.com/companies/jpmorganchase/) · [Search jobs](/search/) JPMorganChase · Palo Alto, CA # Lead Software Engineer -Infrastructure Technical Duty Officer Palo Alto, CA, United States Manager or lead Software Engineering Listed on JPMorganChase’s official careers site. Posted July 17, 2026. Check that it is still open and apply there. [Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210770220) [OpenNash Jobs](https://jobs.opennash.com/) / [JPMorganChase](https://jobs.opennash.com/companies/jpmorganchase/) / Lead Software Engineer -Infrastructure Technical Duty Officer ## Job description As a Lead Software Engineer of Software Engineering at JPMorganChase within the Commercial and Investment Bank Payments Team, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances. ### Job responsibilities - Leads multiple technology and process implementations across departments to achieve firmwide technology objectives Directly manages multiple areas with strategic transactional focus - Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business - Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives - Manages multiple stakeholders, complex projects, and large cross-product collaborations Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Experience developing or leading large or cross-functional teams of technologists - Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale Experience leading complex projects supporting system design, testing, and operational stability Experience with hiring, developing, and recognizing talent Extensive practical cloud native experience Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field - Set the observability standards for the TDO function, ensuring TDOs are certified on the platforms required to diagnose incidents in real time, including distributed tracing, metrics, log aggregation, and infrastructure monitoring. Partner with the Observability and Platform teams to close diagnostic tooling gaps surfaced through TDO retrospectives, including missing traces, blind spots in metrics, log-retention shortfalls, and alerting coverage on receiver-side systems. Partner with Major Incident Management to ensure clean role separation and joint decision protocols between the Incident Commander and the TDO on the bridge. Represent the TDO function to Engineering Leadership, Risk & Controls, Regulatory Response, and Business Continuity, ensuring alignment on severity thresholds and reporting obligations. Preferred qualifications, capabilities, and skills Experience working at code level This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase’s review of criminal conviction history, including pretrial diversions or program entries. ## At a glance - Posted by the employer: Jul 17, 2026 - First seen by OpenNash: Jul 27, 2026 - Last checked: Oct 13, 2026 - Listed for: 88 days - Location: Palo Alto, CA, United States[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210770220) ## More jobs at JPMorganChase ### [Lead Software Engineer - API Platform](https://jobs.opennash.com/companies/jpmorganchase/jobs/7bdef74a94a23657b30e/) Palo Alto, CA, United States ### [Lead Software Engineer - Full Stack/Java/ React](https://jobs.opennash.com/companies/jpmorganchase/jobs/0a01b24af0587fb26fdb/) Palo Alto, CA, United States ### [Lead Software Engineer - Java, AWS](https://jobs.opennash.com/companies/jpmorganchase/jobs/332610871c2bff9cb169/) Palo Alto, CA, United States ### [Lead Software Engineer - Machine Learning](https://jobs.opennash.com/companies/jpmorganchase/jobs/815edc9fa3516a660061/) Palo Alto, CA, United States ### [Lead Software Engineer - Machine Learning Platform](https://jobs.opennash.com/companies/jpmorganchase/jobs/23d00b194710a3db4299/) Palo Alto, CA, United States ## Similar jobs at other companies ### [Senior Software Engineer, AI Infrastructure](https://jobs.opennash.com/companies/microsoft/jobs/d3b414ae913378c9a870/) Microsoft · United States, Washington, Redmond ### [Software Engineer II - AI Infrastructure](https://jobs.opennash.com/companies/microsoft/jobs/181927aefc5770a45847/) Microsoft · United States, Washington, Redmond ### [Senior Software Engineer, Core Infrastructure](https://jobs.opennash.com/companies/oracle/jobs/c4f4361d5a59fe06d950/) Oracle · Nashville, TN, United States ### [#AI Infrastructure Software Engineer](https://jobs.opennash.com/companies/qualcomm/jobs/b5196362bbcd172b1eff/) Qualcomm · San Diego, California, United States of America OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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