[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All JPMorganChase jobs](https://jobs.opennash.com/companies/jpmorganchase/) · [Search jobs](/search/) JPMorganChase · Newark, DE # Custom Loan Servicing Vice President Newark, DE, United States Executive Executive & Management Listed on JPMorganChase’s official careers site. Posted September 9, 2026. Check that it is still open and apply there. [Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210782718) [OpenNash Jobs](https://jobs.opennash.com/) / [JPMorganChase](https://jobs.opennash.com/companies/jpmorganchase/) / Custom Loan Servicing Vice President ## Job description Make an impact by leading a team that keeps lending operations running smoothly and reliably. You will help deliver accurate servicing outcomes, strengthen controls, and improve how work gets done. You will partner with stakeholders to resolve issues and reduce operational risk. You will coach and develop talent while building a culture of continuous improvement. Join a team where your expertise can shape better client and business experiences As a Custom Loan Servicing Vice President in the Loan Servicing Operations team, you will lead a team responsible for accurate, timely loan servicing and portfolio support. You will interpret loan documentation, manage servicing deadlines, and coordinate with stakeholders to resolve issues and remove roadblocks. You will drive operational improvements and help develop future leaders through coaching, feedback, and day-to-day support Job responsibilities - Lead a team of loan servicing specialists to support accurate and timely loan servicing outcomes - Interpret loan documents and translate requirements into clear servicing actions and controls - Manage key deadlines and escalations to support consistent portfolio operations and service delivery - Partner with internal stakeholders to resolve complex issues and reduce operational risk - Coach team members through feedback, mentoring, and skill development to build a strong talent pipeline Required qualifications, capabilities and skills - 7 years of experience in loan servicing operations, including interpreting loan documents and managing servicing deadlines Experience leading teams in a financial services environment with accountability for service delivery and performance outcomes Experience resolving complex escalations using conflict management and stakeholder coordination skills Experience setting operational priorities, driving process improvements, and aligning execution to broader business goals within lending operations Experience mentoring and developing team members through coaching, feedback, and on-the-job training Preferred qualifications, capabilities and skills Experience working in high-volume, fast-paced, deadline-oriented environments while meeting service level agreements Experience providing structured coaching and performance feedback to support team development and sustained results Experience creating quantitative reports and using results to guide operational decisions and improvements Experience managing multiple teams and people managers with clear delegation, communication, and oversight routines Experience overseeing daily operational controls and meeting key performance indicator targets Experience leading teams through the adoption of AI-enabled analytics, workflow automation, or intelligent process tools to improve operational efficiency and accuracy, reduce manual effort, and support consistent, well-controlled execution through coaching, change adoption, and continuous improvement ## At a glance - Posted by the employer: Sep 9, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 13, 2026 - Listed for: 34 days - Location: Newark, DE, United States[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210782718) ## More jobs at JPMorganChase ### [Control Manager - Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/743f2b42dc5689652298/) Newark, DE, United States ### [Project Manager, TCIO Innovation Team, Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/a76c59318e752ad1f0ea/) Newark, DE, United States ### [Risk Reporting - Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/a06d4f16813cc2b901ed/) Newark, DE, United States ### [TCIO Business Management, Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/dd269f6930ee2214020f/) Newark, DE, United States ### [Trade Lifecycle Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/cc181fa08aa47a6ef884/) Newark, DE, United States ## Similar jobs at other companies ### [Commercial Loan Servicing Specialist 2](https://jobs.opennash.com/companies/huntington-bank/jobs/9cbf22c6e54626cdbdf3/) Huntington Bank · Dallas, TX ### [Grandbridge National Loan Servicing Manager](https://jobs.opennash.com/companies/truist/jobs/52e3afce7eab1625a295/) Truist · Charlotte, North Carolina, USA ### [Consumer Loan Servicing Specialist 3](https://jobs.opennash.com/companies/huntington-bank/jobs/fd6c5310e75e5fc89289/) Huntington Bank · Columbus, OH Tupelo, MS ### [Mortgage Loan Servicing Representative in Kansas City, Missouri, 64106 | Operational at Commerce Bank](https://jobs.opennash.com/companies/commerce-bancshares/jobs/51636089d956d6fcc8c3/) Commerce Bancshares · Kansas City, Missouri ### [Loan Servicing Analyst](https://jobs.opennash.com/companies/cbre-group/jobs/2845a7c606e971723a4f/) CBRE Group · Houston, TX OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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