[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All JPMorganChase jobs](https://jobs.opennash.com/companies/jpmorganchase/) · [Search jobs](/search/) JPMorganChase · Frankfurt a. Main, Germany # Client Service Account Manager - Vice President (all genders) Frankfurt a. Main, Germany Executive Customer Support Listed on JPMorganChase’s official careers site. Posted August 6, 2026. Check that it is still open and apply there. [Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210776163) [OpenNash Jobs](https://jobs.opennash.com/) / [JPMorganChase](https://jobs.opennash.com/companies/jpmorganchase/) / Client Service Account Manager - Vice President (all genders) ## Job description Are you energized by solving problems, building relationships, and improving the client experience? Join JPMorganChase Payments to deliver best-in-class service and help clients succeed through reliable execution, thoughtful partnership, and continuous improvement. This role offers the opportunity to grow your career while working with a collaborative team that values accountability, inclusion, and innovation. As a Client Service Account Manager at JPMorganChase within the Payments team, you will own service delivery for a portfolio of Treasury Services clients and act as a trusted advisor on service and operating topics. You will partner closely with internal teams to resolve issues, identify opportunities, and strengthen long-term client relationships. You will also support and oversee a local team in Frankfurt, helping to set priorities, develop talent, and foster a positive, high-performing culture. ### Job responsibilities - Develop, maintain, and broaden client partnerships by understanding client needs and proactively delivering solutions - Serve as a trusted advisor by providing timely, professional communication and clear ownership of outcomes - Execute client engagement and service plans in partnership with internal stakeholders - Promote and enable effective use of self-service tools to reduce client inquiries and improve efficiency - Analyze payment activity to identify service improvements and opportunities to deepen relationships - Share best practices across the service team to improve consistency and client experience - Participate in and support Treasury Services initiatives, including service enhancements and process improvements - Build strong internal partnerships across sales, operations, and product teams to drive client outcomes - Identify and escalate potential risks related to client activity and support appropriate controls and follow-up - Set clear team goals, oversee day-to-day execution, and coach team members through feedback and development support Required qualifications, capabilities and skills - Excellent verbal and written communication skills in English and German - Demonstrated ability to work effectively under pressure while maintaining professionalism - Ability to work independently and collaboratively as part of a team Demonstrated cultural sensitivity and awareness in a client-facing environment - Proven negotiation and stakeholder management skills - Strong organizational skills with the ability to manage multiple priorities and meet deadlines - Ability to build and mobilize internal networks and resources to deliver results for clients - Proficiency in using and managing multiple systems to track, resolve, and document client interactions Client service, escalation, and portfolio management experience Preferred qualifications, capabilities and skills - Knowledge of Treasury Services products, processes, and risk policies Additional language skills beyond English and German Experience leading or supervising teammates in a service environment ## At a glance - Posted by the employer: Aug 6, 2026 - First seen by OpenNash: Aug 21, 2026 - Last checked: Oct 13, 2026 - Listed for: 68 days - Location: Frankfurt a. Main, Germany[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210776163) ## More jobs at JPMorganChase ### [Client Service Account Manager - Payments - Associate (all genders)](https://jobs.opennash.com/companies/jpmorganchase/jobs/f9bcc4927ccb9d53e9b3/) Frankfurt a. Main, Germany ### [Client Service Delivery Analyst (all genders)](https://jobs.opennash.com/companies/jpmorganchase/jobs/f6fae3fe0752180d303c/) Frankfurt a. Main, Germany ### [2027 Asset Management Investments - Analyst Training Program - Off-Cycle-Frankfurt](https://jobs.opennash.com/companies/jpmorganchase/jobs/abb30d5e10eae8634d6e/) Frankfurt a. Main, Germany ### [2027 Commercial & Investment Banking - Global Markets - Off-cycle Internship - Frankfurt](https://jobs.opennash.com/companies/jpmorganchase/jobs/08db0736bb96b0b3fd96/) Frankfurt a. 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