[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All JPMorganChase jobs](https://jobs.opennash.com/companies/jpmorganchase/) · [Search jobs](/search/) JPMorganChase · New York, NY # Head of Commercial Banking Learning, Executive Director New York, NY, United States Executive Finance & Accounting Listed on JPMorganChase’s official careers site. Posted August 18, 2026. Check that it is still open and apply there. [Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210772047) [OpenNash Jobs](https://jobs.opennash.com/) / [JPMorganChase](https://jobs.opennash.com/companies/jpmorganchase/) / Head of Commercial Banking Learning, Executive Director ## Job description Shape how Commercial Banking teams learn, grow, and deliver results. In this role, you’ll set the learning strategy and deliver a practical, role-based curriculum aligned to business priorities. You’ll partner with senior leaders to clarify needs, focus investments on what matters most, and drive measurable performance outcomes. You’ll scale high-quality learning experiences across modalities, grounded in real Commercial Banking scenarios. As an Executive Director, Head of Commercial Banking Learning in Commercial Banking Learning within the Commercial & Investment Bank, you will set the learning strategy and deliver an integrated, role-based curriculum aligned to Commercial Banking business priorities. You will serve as a trusted advisor to senior stakeholders—challenging and refining requests, translating business priorities into clear performance outcomes, and ensuring learning investments drive meaningful impact. Job responsibilities Serve as the senior learning advisor to Commercial Banking executives, demonstrating a strong understanding of Commercial Banking strategy, client coverage model, products and solutions, credit lifecycle, risk mindset, and performance drivers. Lead thoughtful discussions with stakeholders, provide a clear point of view on learning priorities and solutions, and challenge requests that are unclear, duplicative, low-impact, or misaligned to strategic priorities. Translate stakeholder requests into clear business and performance challenges by identifying target audiences, current versus desired performance, root causes, constraints, and measurable outcomes. Establish governance to ensure learning priorities reflect the Commercial Banking agenda (e.g., annual and quarterly planning, demand management, sponsorship, and decision rights). Own the multi-year learning strategy and roadmap for Commercial Banking, ensuring a clear connection to business goals (e.g., revenue growth, client experience, prudent risk-taking, productivity, and talent readiness). Assess current and emerging capability needs across Commercial Banking to support both business performance and future talent readiness, and ensure learning experiences are practical, relevant, and grounded in real Commercial Banking scenarios. Oversee end-to-end program design and delivery across modalities (in-person, virtual, blended, digital), with consistent quality standards and learner experience, and scale solutions across regions and segments while allowing targeted customization where needed, maintaining consistency in core standards and learner experience. Partner with subject matter experts and approved vendors to develop and deliver content, ensuring materials reflect Commercial Banking realities and are adoption-ready for the field. Define and measure success through meaningful business and learner outcomes (e.g., time-to-productivity, proficiency/assessment results, manager-observed behavior change, adoption, and business-aligned key performance indicators where appropriate). Create a continuous improvement loop using data and stakeholder feedback; retire or redesign low-value learning and reinvest in high-impact capability builds. Build and lead a high-performing team (clear direction, coaching, development, effective ways of working, and delivery rhythms), collaborate with other Learning Leads to ensure consistency across the Commercial and Investment Bank where appropriate (with purposeful differentiation for Commercial Banking), drive strong program management, resource planning, and budget/vendor oversight with transparent communication of progress and trade-offs, and partner with relevant stakeholders (including Technology, Human Resources, and other corporate functions) to ensure learning content and delivery follow appropriate governance and review expectations while remaining practical, business-relevant, aligned to broader priorities, and effectively communicated. Required qualifications, capabilities, and skills Have significant experience (typically 10+ years) in Learning & Development, enablement, talent, or business roles, supporting Commercial Banking, Credit, Payments, or related financial services businesses. Demonstrate Commercial Banking (or closely related) business understanding sufficient to diagnose needs, challenge assumptions, and advise leaders credibly. Show proven ability to influence senior stakeholders, manage competing priorities, and translate strategy into executable learning roadmaps. Bring people leadership experience and strong matrix collaboration skills. Have a track record of measuring outcomes and reallocating effort toward highest-impact work. ## At a glance - Posted by the employer: Aug 18, 2026 - First seen by OpenNash: Aug 21, 2026 - Last checked: Oct 13, 2026 - Listed for: 56 days - Location: New York, NY, United States[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210772047) ## More jobs at JPMorganChase ### [2027 - Commercial & Investment Bank - Global Investment Banking Summer Associate Program](https://jobs.opennash.com/companies/jpmorganchase/jobs/748ebd92d14940d0d1d5/) New York, NY, United States ### [2027 Asset Management Investments Full Time Analyst Program](https://jobs.opennash.com/companies/jpmorganchase/jobs/c9f068568f3983b10984/) New York, NY, United States ### [2027 Global Finance & Business Management - Summer Analyst (New York Metro)](https://jobs.opennash.com/companies/jpmorganchase/jobs/e978b58ff01d739b384d/) New York, NY, United States ### [2027 Global Private Bank Investment Solutions Program (Full-Time Analyst)](https://jobs.opennash.com/companies/jpmorganchase/jobs/a31cb198ec690e8c1fb9/) New York, NY, United States ### [AWM- Investment Principal, Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/390dc08fb5be22d8881b/) New York, NY, United States ## Similar jobs at other companies ### [Global Head Insurance Learning-Underwriting & Technical Excellence](https://jobs.opennash.com/companies/chubb/jobs/1cd8c5d185d8e9c3cb73/) Chubb · New York, NY, United States ### [Commercial Banking Learning Specialist](https://jobs.opennash.com/companies/cullen-frost-bankers/jobs/43699b4ba52b7cd40f8d/) Cullen/Frost Bankers · San Antonio, TX - One Frost ### [2027 Commercial Banking Development Program - Credit Analyst - Chandler, AZ - Commercial Banking](https://jobs.opennash.com/companies/western-alliance-bancorp/jobs/e890956d30a7dac3519b/) Western Alliance Bancorp. · Chandler, AZ ### [2027 Commercial Banking Development Program - Credit Analyst - Phoenix, AZ - Commercial Banking](https://jobs.opennash.com/companies/western-alliance-bancorp/jobs/b6885f307805b5d0496e/) Western Alliance Bancorp. · Chandler, AZ ### [Head of Product Learning Experiences, Global Learning Experiences](https://jobs.opennash.com/companies/alphabet/jobs/e5fbeeb0104e32ac00c7/) Alphabet · New York, NY, USA +1 more OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)