[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All JPMorganChase jobs](https://jobs.opennash.com/companies/jpmorganchase/) · [Search jobs](/search/) JPMorganChase · Bengaluru, Karnataka, India # Payments Client Service Account Manager - Associate Bengaluru, Karnataka, India Manager or lead Customer Support Listed on JPMorganChase’s official careers site. Posted October 12, 2026. Check that it is still open and apply there. [Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210798369) [OpenNash Jobs](https://jobs.opennash.com/) / [JPMorganChase](https://jobs.opennash.com/companies/jpmorganchase/) / Payments Client Service Account Manager - Associate ## Job description Join a client service team supporting a growing payments business in India. You will be the trusted point of contact for corporate clients, owning escalations and ensuring issues are resolved quickly and accurately. This role suits someone who puts clients first, understands payments operations and technology, and can troubleshoot complex transactions with urgency and clear judgement. As a Payments Client Service Account Manager - Associate in Client Service Account Management, you will manage a portfolio of corporate clients and act as the primary contact for escalations, prioritisation, and support for large-value or complex transactions. You will work closely with operations and technology teams to troubleshoot issues, manage maintenance requests, and keep transactions moving smoothly. You will also track service performance through key metrics and support initiatives that improve client experience and service efficiency. Job responsibilities Manage a portfolio of corporate clients as a service relationship manager, supporting day-to-day payments servicing needs. Act as the primary point of contact for escalations and prioritisation requests, including support for large-value and complex transactions. Troubleshoot client issues by partnering with operations and technology teams, driving timely resolution and clear communication. Manage account maintenance-related requests and help improve client interaction flows through process enhancements. Track key performance indicators and service metrics, identifying themes and driving actions to improve service outcomes. Support transformation initiatives that enhance client experience and operational efficiency. Build and maintain strong client relationships through proactive engagement and consistent follow-through. Required qualifications, capabilities, and skills Bachelor’s degree. Minimum 8 years of experience working in client servicing roles at a banking institution. Strong understanding of payments and global cash management products. Knowledge of payments clearing and settlement channels, including real-time gross settlement, national electronic funds transfer, national automated clearing house, Society for Worldwide Interbank Financial Telecommunication, Clearing House Interbank Payments System, and Federal Reserve clearing. Strong interpersonal and relationship management skills, with a client-first mindset. Ability to work independently and provide day-to-day guidance to others to deliver results. Strong analytical skills to manage service metrics and performance reporting. Strong collaboration skills to coordinate effectively across internal teams. Preferred qualifications, capabilities, and skills Experience managing corporate clients; exposure to client onboarding and/or partnering with sales teams is an advantage. Experience supporting banking transformation initiatives or process improvements. Proactive, solution-oriented mindset with focus on identifying root causes and driving sustainable fixes. ## At a glance - Posted by the employer: Oct 12, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 8 days - Location: Bengaluru, Karnataka, India[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210798369) ## More jobs at JPMorganChase ### [Business Management - IPB CLIENT SERVICE - Analyst](https://jobs.opennash.com/companies/jpmorganchase/jobs/df0a57e56f34a66c5da6/) Bengaluru, Karnataka, India ### [Executive Director - Customer Success](https://jobs.opennash.com/companies/jpmorganchase/jobs/502ba9d4efd49b77a1d3/) Bengaluru, Karnataka, India ### [AI & DATA Solutions - Product Owner - Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/e7bf117add10257346e0/) Bengaluru, Karnataka, India ### [Accessibility Specialist Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/a9399d8ef996a5dd6855/) Bengaluru, Karnataka, India ### [Agility Senior Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/7d14e7b462004e3cd8ae/) Bengaluru, Karnataka, India ## Similar jobs at other companies ### [Client Service Account Manager, Payments & Cash Management (m/f/d)](https://jobs.opennash.com/companies/societe-generale/jobs/31af85ab41b158da5cac/) Société Générale · Frankfurt am Main, Germany ### [RB - Cards: Key Client Manager - Digital Payments](https://jobs.opennash.com/companies/axis-bank/jobs/6c27f05ed6dc33b8363a/) Axis Bank · Mumbai ### [Account Manager, Global Payments Solutions](https://jobs.opennash.com/companies/hsbc-holdings/jobs/20a39f6247880d6139f8/) HSBC Holdings · Seoul, Korea, Republic of ### [(Senior) Implementation Manager - GPS Client Connectivity & Electronic Banking (Payments) (m/w/d)](https://jobs.opennash.com/companies/hsbc-holdings/jobs/e0cb7c45ca6b3cfd8aa5/) HSBC Holdings · Dusseldorf, Nordrhein-Westfalen, Germany OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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