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JPMorganChase

# Client Service Account Manager - Associate

BOURNEMOUTH, DORSET, United Kingdom Manager or lead Customer Support 

Listed on JPMorganChase’s official careers site. Posted July 27, 2026. Check that it is still open and apply there.
[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210773706)

[OpenNash Jobs](https://jobs.opennash.com/) / [JPMorganChase](https://jobs.opennash.com/companies/jpmorganchase/) / Client Service Account Manager - Associate

## Job description

Job description Are you experienced in client service and have a can-do attitude? Then you found the right position for you! As a Client Service Account Manager Associate within J.P. Morgan Payments team, you will maintain and enhance best in class Client Service to a designated portfolio of top tier Treasury Services Clients, promoting 100% Client satisfaction by interacting with the Client on service & operating issues and opportunities.

### Job responsibilities
- Develops, maintains and broadens partnerships with Clients; understands Clients’ business to predict their needs and provide appropriate solutions Becomes the Clients’ trusted adviser
- Assists in developing and executing strategic Client plans
- Promotes use of self-service tools to reduce number of Client enquiries
- Analyses payment and associated activities in order to identify efficiencies and cross sell opportunities
- Promotes sharing of experience and best practice across the Service team Participates in and support TS initiatives
- Identifies opportunities for product development and enhancement
- Develops internal partnerships (e.g.

Sales, Operations, Product, WSS)
- Identifies and escalate potential risk associated with Client activities
- Records all Client interactions (e.g. calls, meetings, issues, proactive communications) Required qualifications, capabilities, and skills
- Excellent verbal and written communication skills
- Ability to work effectively under pressure whilst maintaining a professional manner Dual-ability to work effectively as both a team player and alone Demonstration of cultural sensitivity and awareness
- Proven negotiation skills
- Strong organisational skills; ability to manage multiple priorities whilst meeting deadlines
- Ability to develop and mobilise internal networks and resources
- Ability to effectively use and manage multiple systems Client service and portfolio management experience Preferred qualifications, capabilities, and skills
- Knowledge and understanding of Treasury Services products, processes and risk policies nice to have Additional Languages are helpful for this role but not required

## At a glance
- Posted by the employer: Jul 27, 2026
- First seen by OpenNash: Jul 27, 2026
- Last checked: Oct 13, 2026
- Listed for: 78 days
- Location: BOURNEMOUTH, DORSET, United Kingdom[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210773706)

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