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JPMorganChase · Wilmington, DE

# Control Manager - Vice President

Wilmington, DE, United States Executive Executive & Management 

Listed on JPMorganChase’s official careers site. Posted September 17, 2026. Check that it is still open and apply there.
[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210790373)

[OpenNash Jobs](https://jobs.opennash.com/) / [JPMorganChase](https://jobs.opennash.com/companies/jpmorganchase/) / Control Manager - Vice President

## Job description

Join our Controls team in Consumer & Community Banking (CCB), the firm's largest Line of Business. This role offers the opportunity to develop and enhance our control framework, contributing to our continuous approach to risk assessment. You'll be part of a dynamic team which supports CCB in serving millions of consumers and small businesses, with the potential for career growth and skill development in a market-leading company.﻿ ﻿As a Control Manager Associate within our Chase Branded and CoBrand Credit Card Controls team, you will be responsible for providing sound governance and overseeing the control environment for a portion of the Chase Branded and CoBrand Credit Card Business.

You will assist in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

### Job Responsibilities

Spearhead the design and execution of forward-thinking control strategies to proactively identify and neutralize compliance and operational risks Harness advanced data analytics, automation, and technology to decode business needs, anticipate trends, and deliver solutions that elevate the control environment
- Partner with CoBrand Product and Partner channel teams to assess and strengthen controls around the infrastructure that enables new
- Partner product capabilities, features, and data transfer processes between

### Chase and Partners
- Lead anti-fraud and cybersecurity initiatives to ensure operations are fortified and agile against emerging threats Inspire and guide a diverse team, cultivating a culture of innovation, operational excellence, and alignment with the organizational vision Forge strong partnerships with internal stakeholders, including CoBrand Product and Partner channel teams, driving open communication and collaboration to uphold integrity and achieve strategic milestones Required Qualifications, Capabilities and Skills: 7+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.

### Risk Management & Controls

Makes independent risk-based decisions in complex situations, develops and improves escalation procedures and control frameworks, advises stakeholders across Legal, Compliance, Audit, and Risk with deep regulatory knowledge, and trains others on risk management practices.

### Change Management

Designs and executes change management strategies for complex initiatives, drives adoption while minimizing disruption, leads stakeholders through organizational change, and trains others on best practices.

### Influence

Persuades stakeholders in complex scenarios, navigates negotiations with data-driven arguments, builds influential cross-functional relationships across Legal, Compliance, Audit, and Risk, and advises others on engagement strategies.

### Internal Stakeholder Management

Manages complex stakeholder relationships across CCB, Legal, Compliance, Audit, Risk, and CoBrand Product and Partner channel teams, tailors communication to diverse audiences including technical and business partners, navigates competing interests to drive mutual outcomes, and advises teams on stakeholder management.

### Communication & Presentation Skills

Designs and delivers sophisticated, high-impact presentations to senior management while advising others on strategy, creates executive-level communications with exceptional clarity, and synthesizes complex discussions into actionable insights for diverse stakeholders.

### Teamwork

Leads cross-functional teams in complex initiatives, integrates diverse perspectives across Legal, Compliance, Audit, Risk, and Partner-facing product and channel teams, fosters inclusive collaboration, and advises others on team dynamics.

### Knowledge Sharing & Lessons Learned

Leads structured knowledge transfer for complex projects, establishes repositories and communities to prevent repeated mistakes, synthesizes lessons into actionable improvements, and advises teams on knowledge management.

### Analytical Thinking & Decision Making

Conducts sophisticated analysis in complex and ambiguous situations, synthesizes data to uncover root causes and risks, rigorously evaluates options and trade-offs while challenging assumptions, facilitates stakeholder alignment and consensus, and advises others on analytical approaches, decision frameworks, and escalation timing.

### Technical Acumen

Demonstrates a working understanding of data transfer protocols, API integrations, and the technical infrastructure that supports Partner product enablement, sufficient to evaluate control adequacy, identify gaps in data flows between Chase and Partners, and engage credibly with technology and product teams on risk and control matters.

### Preferred Qualifications, Capabilities and Skills

Policies, Procedures, and Regulatory Requirements: Demonstrates deep policy and regulatory expertise across businesses and products, interprets requirements in ambiguous scenarios to strengthen risk and control environment, and advises stakeholders on compliance.

### Data Literacy & Automation Strategy

Analyzes complex data with sophisticated techniques and robust controls, identifies high-impact automation/ML opportunities, translates technical capabilities and data into compelling business cases and insights that drive decisions, and trains and advises teams on data practices and automation strategy.

### Credit Card Industry Background

Experience working within the credit card business, including familiarity with card product lifecycle, pricing, marketing, partner economics, rewards structures, and the regulatory and compliance landscape specific to credit card products, enabling more effective risk identification and control design across the credit card organization.

### Partner & CoBrand Technology Ecosystem Familiarity

Experience working with or alongside CoBrand Product and Partner channel teams, with exposure to the infrastructure, data exchange frameworks, and technical enablement processes that support Partner product launches and ongoing data transfer between Chase and external Partners.

## At a glance
- Posted by the employer: Sep 17, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 33 days
- Location: Wilmington, DE, United States[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210790373)

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