[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All JPMorganChase jobs](https://jobs.opennash.com/companies/jpmorganchase/) · [Search jobs](/search/) JPMorganChase · LONDON, United Kingdom # Investment Middle Office Services Delivery Vice President LONDON, United Kingdom Executive Finance & Accounting Listed on JPMorganChase’s official careers site. Posted July 22, 2026. Check that it is still open and apply there. [Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210770360) [OpenNash Jobs](https://jobs.opennash.com/) / [JPMorganChase](https://jobs.opennash.com/companies/jpmorganchase/) / Investment Middle Office Services Delivery Vice President ## Job description Drive seamless onboarding and lifecycle delivery, partnering across operations and technology to boost quality and processing now. As an IMOS Service Delivery Vice President within Client Account Services (CAS), you will lead the end-to-end delivery of client account reference/static data readiness for Investment Middle Office Services clients. The CAS IMOS Service Delivery team supports a broad range of client types across our global footprint, coordinating account lifecycle and onboarding requests ranging from product expansions and new account launches to onboarding of new third parties and account/fund closures. This role has direct people leadership responsibility and requires strong client relationship management skills, operating as a senior point of contact for delivery execution, governance, and escalations. You will partner closely with internal stakeholders across business, operations, technology, and change functions to translate client requirements into accurate, controlled, and timely setup-to-market outcomes, while driving continuous improvement to enhance the client experience and increase straight-through processing. Job responsibilities Own the end-to-end client experience for account reference/static data onboarding and lifecycle requests, ensuring timely delivery, quality outcomes, and high client satisfaction. ### Serve as a senior client-facing point of contact manage expectations, communicate delivery progress, and handle escalations to resolution with transparency and control discipline. Coordinate client account lifecycle events across stakeholders, including new account setup, fund launches, segregated mandates, onboarding of new third parties, and closures. Lead and develop a London-based team with direct reports, including coaching, performance management, objective setting, capacity planning, and building a strong culture of accountability and continuous improvement. Act as the key liaison across functional teams (Client Services, Operations, Technology, Change Management), ensuring clear ownership, prioritization, and execution against agreed deliverables. Lead client and internal governance calls; drive implementation milestones/tollgates, dependency management, risk/issue tracking, and structured escalation paths. Deliver clear, audience-appropriate reporting internally and externally (status, next actions, risks/issues, decisions required, and timelines). Drive process and operating model improvements to reduce rework, strengthen controls, improve data quality, and increase straight-through processing. Required qualifications, capabilities, and skills Proven client relationship management experience, including senior stakeholder engagement, expectation management, and issue/escalation leadership in a delivery environment. Demonstrated people leadership experience managing direct reports (hiring/onboarding, coaching, performance management, and team development). Strong delivery management skills with the ability to structure and run multiple concurrent priorities in a fast-paced, changeable environment. Ability to build strong partnerships with clients and internal stakeholders across business, operations, technology, and change in a matrix organization. Strong analytical/problem-solving skills with disciplined execution against daily SLAs and deadlines. Excellent communication skills (written and verbal) with the ability to tailor messaging for clients, operations, technology teams, and senior management. Advanced Microsoft Office skills (Excel, PowerPoint, Word). ## At a glance - Posted by the employer: Jul 22, 2026 - First seen by OpenNash: Jul 27, 2026 - Last checked: Oct 13, 2026 - Listed for: 83 days - Location: LONDON, United Kingdom[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210770360) ## More jobs at JPMorganChase ### [CCOR Senior Auditor Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/a6704177592dd4121899/) LONDON, United Kingdom ### [Commercial & Investment Bank Markets Technology - Portfolio and Insights Lead, Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/cdf2f9612c4407daa961/) LONDON, United Kingdom ### [Commercial & Investment bank – Payments Lawyer – Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/9886de3a1b444396cd4d/) LONDON, United Kingdom ### [Compliance Associate Retail Investments](https://jobs.opennash.com/companies/jpmorganchase/jobs/f9ca92ceef7f8d8b2d23/) LONDON, United Kingdom ### [Compliance Vice President – Retail Investments and Pensions](https://jobs.opennash.com/companies/jpmorganchase/jobs/81999e3c1dbd7bd46a39/) LONDON, United Kingdom ## Similar jobs at other companies ### [Senior Client Operations Officer, Middle Office, Investment Management Services M/F](https://jobs.opennash.com/companies/credit-agricole/jobs/414c8a3a09e74d7e65cf/) Credit Agricole ### [Middle Office Analyst](https://jobs.opennash.com/companies/citigroup/jobs/05025ae015da140a1c38/) Citigroup · Warsaw Poland ### [Middle Office Analyst](https://jobs.opennash.com/companies/cargill/jobs/f2ea88b31923c26f4e88/) Cargill · Geneva, Switzerland ### [Middle Office Analyst](https://jobs.opennash.com/companies/totalenergies/jobs/1793d2daf7f1ae87c6e4/) TotalEnergies ### [Assistant Manager, Middle Office, Investment Management Services M/F](https://jobs.opennash.com/companies/credit-agricole/jobs/987d32a9352d98ee02b8/) Credit Agricole OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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